RE: Contacting Magic Jack Jaws With MagicJack

  • From: "Richard P. Kelly" <rpkelly@xxxxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sat, 28 Aug 2010 09:53:27 -0500

The only way I am aware of contacting Magic Jack is via their support chat.
Doing so seems to be like playing pin the tail on the donkey.  

 

1.        First, click the Customer Care/Live Agent link and then 

 Click the faq's link and submit a question in the edit field.

2.       Search through the possible solutions offered.

3.        Look at subsequent pages for the graphical link to a live support
chat.

4.        Prepare yourself for clumsy text chat support.  Plan on using a
lot of Jaws Cursor action.

I've managed to get to the support chat link several times, but each time is
a new adventure!  Be persistent!

 

 

Cordially,
Richard P. Kelly
rpkelly@xxxxxxxxxxxxxxx

From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of andy
Sent: Saturday, August 28, 2010 8:09 AM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Jaws With MagicJack

 

yes i know exactly what you are talking about but can't find a way to
contact magic jack.



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