Hi, The keystroke that checked group messages by conversation was control H. The problem is that this is not a toggle. To undo it, follow the instructions that Mike gave you below and you should be back to normal. Rich ----- Original Message ----- From: Mike & Barbara In Arcadia Sent: Thursday, October 28, 2010 9:16 PM Hi Cal; What you have somehow done is turn group messages by conversation on. To turn this off, do the following; 1. While in any folder without any messages open, press Alt + V for the view menu. 2. Press enter on " Current view ." 3. Arrow up to " group messages by conversation", if this box is checked, press enter to uncheck it. Pressing enter will uncheck the box and take you out of the menus. Hope this helps. Take care. Mike -- JFW related links: JFW homepage: http://www.freedomscientific.com/ Scripting mailing list: http://lists.the-jdh.com/listinfo.cgi/scriptography-the-jdh.com JFW List instructions: To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw Alternative archives located at: http://n2.nabble.com/JAWS-for-Windows-f2145279.html If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx