Hi, I had a similar problem. If you have a reader pane open, in the views menu, close the reader pane. This is in Office 10, but don't know what Microsoft version you are using. Judy ----- Original Message ----- From: Cal To: jfw@xxxxxxxxxxxxx Sent: Thursday, October 28, 2010 8:23 PM Subject: Collapsed and expanded E-mails I must have inadvertently hit something in Outlook Express because now it says that I have collapsed and expanded messages. Can someone tell me how to disable this feature so that I have all my E-mails displayed individually? Thanks in advance for your help.