RE: Citrix or Checkpoint VPN Client

  • From: "Starrett, Kimberly A., VBAPHILSDT" <kimberly.starrett@xxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 29 Mar 2011 12:47:54 -0400

I've used Jaws for remote access with pretty good success.
First, make sure you have the same version of Jaws installed on both the
server and the work station. Next make sure, in the advanced option, you
have the client and server boxes checked as appropriate in each location.
I've had to restage a few machines over the years for remote access and I've
always found the tech support people at Freedom Scientific to be very

Kimberly Starrett
Product Development
Product Support Service (Benefits Product Support)
Insurance Product Division, Product Support Team 1
Philadelphia Regional Office and Insurance Center
Tel: 215-842-2000 x4321
Email: kimberly.starrett@xxxxxx



From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Sedman, Jessica
Sent: Tuesday, March 29, 2011 12:29 PM
To: jfw@xxxxxxxxxxxxx
Subject: Citrix or Checkpoint VPN Client

We are trying to get JAWS 12.0 to work with either Citrix or Checkpoint VPN
for a remote transcriptionist.
Neither will work- when we launch a session Jaws does not read any of the
Does anyone have experience with setting up Jaws with Citrix or Checkpoint
Thanks in advance,


Jessica Sedman, ICT Consultant

Brant Community Healthcare System

Information & Communication Technology Department

200 Terrace Hill Street

Brantford, ON N3R 1G9
Ph: 519.751-5544 Ext. 4261

Fax: 519.752-0585

Email: jsedman@xxxxxxxxxx







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