Hi All, I'm trying to get Jaws working with citrix for remote access. I sign onto the citrix site where there is an icon for remote desktop. But when I click the remote desktop icon Jaws doesn't speak within the remote session. When I called FS I was told I need something called program neighborhood but I'm not confident the tech support person really understood the problem. What is program neighborhood? Where can I get it? And do I really need it? Any help is much appreciated. Kim Kimberly Starrett Product Development Product Support Service (Benefits Product Support) Insurance Product Division, Product Support Team 1 Philadelphia Regional Office and Insurance Center Tel: 215-842-2000 x4321 Email: kimberly.starrett@xxxxxx _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Kenlawrence124@xxxxxxx Sent: Monday, April 11, 2011 2:05 PM To: jfw@xxxxxxxxxxxxx Cc: nvda@xxxxxxxxxxxxx Subject: Does anyone know How to change flash player settin g? Hi list members Ken here I now know the cause of my listening issue but can't get a good explaination. the stupid idiots at Adobe don't seem to know how to write instructions. The local storages settings must be set right for me to listen to audio. In the adobe is says Quoting, Righ click windows, Control click mac when application is running." Now I guess that means you right click to bring up a context menu when flash player is running. I tried it while watching a youtube video and while listening to a radio station that is flash based and I only bring up the standard context menu. I need to get to a context meenu connected to the flash player itself. does anyone know how to do it so I can delete what is being stored and tell flash player not to store?