Hello there; which operating system are you using? your firewall may need to allow, or, if your using windows7, perhaps the UAC is coming on. ----- Original Message ----- From: john.falter To: jfw@xxxxxxxxxxxxx Sent: Tuesday, December 07, 2010 2:49 PM Subject: Re: Check for updates feature not working Check for updates works for me. Perhaps your firewall is interfering. ----- Original Message ----- From: Gezim Rexha To: jfw@xxxxxxxxxxxxx Sent: Monday, December 06, 2010 6:51 PM Subject: Check for updates feature not working Hi all, I am using JAWS 12, and whenever I click "check for updates" under "Help", it does nothing. I would like to get training materials. Any ideas why it is not working? Cheers, Gezim