RE: Can't open attachmens in outlook.

  • From: "Doug Billiar" <natemaster@xxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Sat, 1 May 2004 15:01:48 -0400

Dave,

I have to dissagree with you on this one.  
I'm definitely using Outlook 2003.  Often when using insert + A to open the
attachments list JAWS will prompt me with a message saying it was unable to
find the list and would you like Jaws to try again.  I hit enter on yes and
then it is successful.  I do recall having to open attachments as you
describe with versions of JAWS 5.0 prior to the 844 release.

Doug


-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of David Weddle
Sent: Saturday, May 01, 2004 1:16 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Can't open attachmens in outlook.

That's true in Outlook Express, but not in MS Outlook.  In Outlook (not
Express), you can sometimes open the message, find the attachment with the
Jaws cursor and double-click on it with the Jaws left click key (slash key
on the numpad) to sometimes open the file without having to go through the
process of saving it out somewhere, reading it and then deleting  it.

Its problematic, though, in that the operative word is "sometimes."
Sometimes even a sighted person using a mouse can't open an Outlook 2000
attachment without first saving it out.

Anyone have any further pearls of wisdom on this issue?

Take care...
Dave Weddle

----- Original Message -----
From: "Doug Billiar" <natemaster@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, April 30, 2004 11:29 AM
Subject: RE: Can't open attachmens in outlook.



The JAWS key + the letter A should bring up the attachments list which you
can then arrow up and down thru to select the attachment you wish to open
and then hit enter.  You shouldn't have to save an attachment just to look
at it.  Try this and see how you make out.


Doug

-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Carliss
Sent: Friday, April 30, 2004 12:51 PM
To: jfw@xxxxxxxxxxxxx
Subject: Can't open attachmens in outlook.

Please anyone! I have attachments but I can't open them.
When I open the email there's nothing to let me open the attachments.When I
go to file, I only see save attachments When I press enter it only gives me
the option of saving the attachment.
Please someone, tell me how to open attachments in outlook.
Thanks aheap
Carliss


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