Thanks. That's eventually what I did. K. -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of p.wildcat1234@xxxxxxxxx Sent: Thursday, June 25, 2009 1:06 AM To: jfw@xxxxxxxxxxxxx Subject: Can't install jaws 10 update: Hi keven this is kenny. Go to the freeedom scientific web site and download the jaws 10.0.154.exe installer program and press enter to open it. I had this same problem with jaws 9, And I had to install the new update by downloading the jaws update file.