The Skype install may well have messed with the locking code. Just do an install of the last version of JAWS. The 20-digit key is already in your registry and should auto-populate the enter field. Dave ----- Original Message ----- From: Dorothy Ingram-Gorban To: org, jfw@freelists. Sent: Wednesday, July 21, 2010 08:25 Subject: [Bulk] jaws saying it is in demo mode Halloo list on my desktop,windows 7 jaws 11,for some reason Jaws began to say it is working in demo mode, it isn't doing that on laptop,nor should it be,I am reluctant to find cd's with 20 digit numbers because I shouldnot have to. an engineer was here last night trying to find driver for laptop printer,using instructions sent in by vi friend milesaway. that worked and I can print from laptop via wireless. but on desktop he did try setting up skype,so maybe Jaws got accidentally uninstalled . I am inclined to wait as Jaws may stop saying it dorothy