That's good to hear. Dave ----- Original Message ----- From: Adrian Spratt To: jfw@xxxxxxxxxxxxx Sent: Thursday, May 20, 2010 04:58 Subject: [Bulk] RE: Research it options Several reboots later, and still working fine. ------------------------------------------------------------------------------ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Dave Carlson Sent: Thursday, May 20, 2010 12:13 AM To: jfw@xxxxxxxxxxxxx Subject: Re: Research it options Adrian, I hate to be a wet blanket, but why not try a couple more reboots just to make sure it doesn't "break" again. That second reboot just sounds suspicious. Signing off (with my fingers crossed), Dave ----- Original Message ----- From: Adrian Spratt To: jfw@xxxxxxxxxxxxx Sent: Wednesday, May 19, 2010 16:58 Subject: RE: Research it options Not in any way to negate Roy's idea, I suggest that anyone experiencing difficulties with this latest JAWS 11 release reboot not once, but twice. After I installed the release and rebooted the first time, I found my arrow keys weren't reading lines as usual, and like Bill, I had to resort to insert-8 on the numpad. I noticed that another JAWS user I helped a few weeks ago had the same problem. Rebooting solved it in his case, and it turned out a second reboot resolved mine. If that hadn't worked, I'd be following Roy's directions. ---------------------------------------------------------------------------- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Roy Nickelson Sent: Wednesday, May 19, 2010 7:17 PM To: jfw@xxxxxxxxxxxxx Subject: Re: Research it options It sounds like you have installed some third party scripts that may be messing with the default scripts. to test this WindowsKey+R and then type jaws11 /default in the dialogue. InSERT+f4 press ineter on the ok button to unload jaws now pres enter again JAWS will start with the default settings. try the research it options and then if it reads properly that means it is something in your user folder. Restart JAWS normally at this point. The problem should return. I suspect you will find it is something in your user folder. Hope this helps some Roy ----- Original Message ----- From: Bill White To: jfw mailing list Sent: Wednesday, May 19, 2010 4:49 PM Subject: Research it options Hello. I am using the latest update of JAWS Version 11.0.1447 home with Windows XP. After updating, I noticed that when I use Insert+space, then R to enter research it, then navigate to the options and press space bar, none of the items in the check box menu will read when I use the up and down arrows. To hear them, I must press Insert+8 on the num pad. I called FS and Jim told me to remove the default.jcf and the default.jsb files. After doing this, the arrows did read the items in the menu. However, after re starting my computer, the old problem again cropped up. Has anyone noticed this problem, and if so, is there a solution among those on the list? As yet, there doesn't seem to be one from FS. Thank you in advance. Bill White billwhite92701@xxxxxxxxxxxxxx