Alison, If you're using JAWS 12.0.512 I also see problems in the contact list with Outlook 2007. I can hear moving up/down, but not right/left in the contact list. I've reported this as a bug to FS via their support@xxxxxxxxxxxxxxxxxxxxxx Recommend you do same for your situation. Dave Created in the Audio Recording and Mixing Studios, San Jose, California ----- Original Message ----- From: Allison Mervis To: jfw@xxxxxxxxxxxxx Sent: Sunday, October 24, 2010 09:35 Subject: [Bulk] Problem with JFW 12 and the new Windows Live Essentials. Hi everyone. I was forced to switch to Windows Live essentials 11 this morning via an automatic update. I'm noticing some serious accessibility issues with the latest build of Jfw 12. Whenever I attempt to arrow through my contacts, Jaws only reads them intermittently. Also, when I alt f4 out of the main window, it appears as though I am taken completely out of messenger. There doesn't seem to be a way to bring it back up via the system tray or the task bar. I use messenger quite frequently, so this is obviously a bit frustrating. Have any of you found any work arounds which make Windows Live Essentials a bit more usable? Thanks in advance for any and all assistance. Allison http://www.allisonmervis.com/