Hi. Have you tried installing JFW using the same authorization disk on a machine that is not running Windows ME? I say this because we had ME for about two years and had all kinds of trouble, not just with JAWS but with a number of other programs Verizon DSL's software and a number of the games my husband plays being another example. Are you using a floppy disk or a dongol version? The dongol version sounds useless and I sincerely hope FS rethinks that plan. There should be no reason why a code can't be transmitted over the internet or provided on floppy disk (or some other such media) as well. I would be very rulctant to use the dongol version if it meant I had to always have the device plugged into my usb port. Why waste a good port when there is no reason for it to be wasted? -----Original Message----- From: Doug Lawlor [mailto:dlawlor@xxxxxxxxxxxxx] Sent: Monday, April 26, 2004 11:50 AM To: jfw@xxxxxxxxxxxxx Subject: Re: Authorization key will not install under Windows XP Hi Greg, I did check the authorization count on my Windows ME system and there are five keys on the disk so that is not the problem. I just talked to my Canadian dealer (Aroma group) and they suggested going to a used computer store and getting a used floppy drive and installing that. I told him I will not put used parts into a brand new system. Why do they think I bought a new system in the first place? It would be kind of counter productive to put used parts in a new system. I think I am coming to the conclusion FS will never! ever! ever! get another sent from me again. I am thoroughly disgusted with this company. The system we bought is nothing exotic. 2.8 GHZ processor, Aopen micro ATX motherboard (not sure of the model) built in video and sound, 6 USB ports, 2 in front and four in back, CDRW and DVD drives, 1.44MB floppy drive, 120G hard drive. Nothing special here. Doug -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx -- To post a message to the list, send it to jfw@xxxxxxxxxxxxx To unsubscribe from this mailing list, send a message to jfw-request@xxxxxxxxxxxxx with the word unsubscribe in the subject line. Archives located at: //www.freelists.org/archives/jfw If you have any concerns about the list, post received from the list, or the way the list is being run, do not post them to the list. Rather contact the list owner at jfw-admins@xxxxxxxxxxxxxx