Re: Amazon.com, and JAWS 7.0

From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Date: Sun, 13 Nov 2005 14:20:55 -0800
Again, it's Jaws' inability to cope with some design changes, and I should 
have been more specific before:  It's Jaws working with Internet Explorer. 
For those who have installed Jaws 7 and don't mind installing Mozilla 
firefox to use as their browser, at least for Amazon, it will work normally. 
For others, I'll put together some helpful hints this afternoon that may be 
a workaround.

----- Original Message ----- 
From: "Barry Campbell" <jazzlion1@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, November 13, 2005 2:15 PM
Subject: RE: Amazon.com, and JAWS 7.0


Well it is more how Amazon constructed its website.  It is only an issue
with internet explorer. And how Jaws interacts with it.  Instead of everyone
sending messages on this list and others you should be calling amazon's
customer service / webmast and explaining the problem and make them aware
that many blind and low vision people are customers of their site.  However
if you have JFW 7.0 you should try using Firefox, we have experienced no
problems with firefox and Amazon.


-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Jim Portillo
Sent: Sunday, November 13, 2005 5:07 PM
To: jfw@xxxxxxxxxxxxx
Subject: Re: Amazon.com, and JAWS 7.0


Hi there.  I'm with Chris.
I don't think this is a JFW issue, rather it's an Amazon issue. Jim

----- Original Message ----- 
From: "Chris Skarstad" <toonhead5@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Sunday, November 13, 2005 2:03 PM
Subject: Re: Amazon.com, and JAWS 7.0


>I have had absolutely no problems whatsoever with JAWS 7, and I'm even
>using a dectalk express.  When I change the punctuation, it works just
>fine.  As for this Amazon thing, how could the beta testers have known?
>Let's really sit back and think about this for a second.  The problems we
>are all having with Amazon started last week.  JAWS 7.0 was released in
>October, long before any of this started.  So the beta testers couldn't
>have known that this was happening, because the problem never existed while

>the program was in beta.  and furthermore, the program, according to FS,
>was in beta for over 2 months. This is enough time to squash any *major*
>bugs that may be out there.  Every computer system acts differently, and I
>suspect that some computer systems are set up by people in rehab who have
>absolutely no clue what they're doing, or people get these computers, turn
>them on, and when they aren't configured for optomal JAWS use, they blame
>FS for having a buggy program. No matter how you slice it folks, no
>software is completely bug free. That is just the nature of it since these
>programs are created by human beings, whose nature is to also be imperfect.

>So if your system acts funny when using JAWS, go back and check to make
>sure you have everything set up properly. The JAWS help system has specific

>instructions as to how to do this.  Take advantage of this resource and I
>bet ya a bunch of the problems people are having will go away.
>
>
>
>
>
>
>
>
>
>
> At 12:27 PM 11/6/2005, you wrote:
>>I'm afraid this is what happens when a company decides not to do
>>public
>>beta testing.  The release version of the screen reader becomes the public

>>beta, and we're all beta testers whether we want to be or not.  I've found

>>several bugs in 7.0 that weren't in 6.2.  I can't set my external DECtalk
>>Express to Some punctuation without changing it directly in the ini file.
>>JFW 7.0 loses focus on the security dialog on my bank site.  I'm sure
>>there others I haven't found yet.
>>
>>Gary King, w4wkz@xxxxxxxx
>>
>>----- Original Message ----- From: "Bruce Toews" <DogRiver@xxxxxxxx>
>>To: <jfw@xxxxxxxxxxxxx>
>>Sent: Sunday, November 06, 2005 9:08 AM
>>Subject: Re: Amazon.com, and JAWS 7.0
>>
>>
>>>This issue should be reaised with FS. I tried it with JAWS 7, same
>>>problem as Chris. I tried it with WE 5.5, no problem.
>>>
>>>Bruce
>>>
>>>--
>>>Bruce Toews
>>>E-mail and MSN/Windows Messenger: DogRiver@xxxxxxxx
>>>Web Site (including info on my weekly commentaries):
>>>http://www.ogts.net Info on the Best TV Show of All Time:
>>>http://www.cornergas.com
>>>
>>>On Sun, 6 Nov 2005, Jim Fettgather wrote:
>>>
>>>>Since I do a ton of shopping on Amazon, especially around the
>>>>holidays,
>>>>I was concerned when I saw this thread.
>>>>Just now, using Jaws 5.10, I seemed to have no difficulty finding
>>>>detailed information about a Mac Mini apple computer.
>>>>All of the Amazon pages came up with the information that I had
>>>>requested, and things seemed to behave normally.I will sure try this
>>>>with Jaws 6.0.
>>>>
>>>>
>>>>----- Original Message ----- From: "Yardbird"
>>>><yardbird@xxxxxxxxxxxxxx>
>>>>To: <jfw@xxxxxxxxxxxxx>
>>>>Sent: Sunday, November 06, 2005 12:44 AM
>>>>Subject: Re: Amazon.com, and JAWS 7.0
>>>>
>>>>
>>>>>  chris,
>>>>>
>>>>>  Doesn't look like it's just a Jaws 7 issue.  I'm using v. 6.2,
>>>>> and  something  similar happens now (I was there just yesterday
>>>>> and everything was  normal).
>>>>>  I did a search for a particular book title that I know they carry.
>>>>> When
>>>>>  the
>>>>>  search results page loaded, I did a firtual Find for the word "sort,"
>>>>>  which
>>>>>  takes me to the "sort by" combo box just before the listed results
>>>>> begin.
>>>>>
>>>>>  I arrowed down a few lines and found the linked book title.
>>>>>
>>>>>  I clicked on it and the page I got was nothing but the usual
>>>>> global  nvavigational links plus a set of links and a combo box
>>>>> dedicated to  something to do with finding gifts.  It wasn't about
>>>>> gift
>>>>> *certificates,*
>>>>>  if
>>>>>  that's what you got.  But it was equally wrong.  The title of the
>>>>> book I
>>>>>  used for the search was nowhere on the page.  I arrowed down through
>>>>> it
>>>>>  very
>>>>>  carefully.
>>>>>
>>>>>  By the ay, in case you need it, the customer service number I've
>>>>> always
>>>>>  used
>>>>>  when necessary, and the only one I know about, is
>>>>>  (800) 201-7575
>>>>>
>>>>>  ----- Original Message ----- From: "Chris Skarstad"
>>>>> <toonhead5@xxxxxxxxxxx>
>>>>>  To: <jfw@xxxxxxxxxxxxx>
>>>>>  Sent: Saturday, November 05, 2005 10:11 PM
>>>>>  Subject: Amazon.com, and JAWS 7.0
>>>>>
>>>>>  Hi folks
>>>>>
>>>>>  From the looks of things here, Amazon.com, one of my favorite
>>>>> sites
>>>>> on the
>>>>>  net, no longer works with JAWS 7.0.
>>>>>  You click on a link to take you to the information page for a
>>>>> specific
>>>>>  product, but instead you are taken to a page to buy a gift
>>>>> certificate.
>>>>>  From what I'm told, they made some kind of visual change to the site
>>>>> using
>>>>>  javascript. It looks more visually pleasing, but JAWS doesn't display

>>>>> the
>>>>>  page properly. so you press enter on a link thinking you'll land on
>>>>> one
>>>>>  thing but you land on another.
>>>>>  So I'm going to call the customer service line on Monday because even

>>>>> i, a
>>>>>  pretty compident JAWS user, couldn't find the contact us link. Well,
>>>>> i
>>>>>  found the link but not the right page.  Really frustrating.
>>>>>  If anyone else has had a similar problem, or if you give the site aa
>>>>> try
>>>>>  and experience the same problem, I'd like to know. This way i'll have

>>>>> as
>>>>>  much information as possible when I make my call.
>>>>>  Thanks.
>>>>>
>>>>>
>>>>>
>>>>>
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>>>>
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References:
- RE: Amazon.com, and JAWS 7.0
  - From: Barry Campbell
Re: Amazon.com, and JAWS 7.0

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