Re: Adobe Flash Player Problem

  • From: "Vicki Wherry" <amethyst17@xxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Fri, 5 Jan 2007 16:09:30 -0700

Thanks. This saved me a lot of time and trouble. I'm not able to find any 
controls such as volume. Are they available to us with JAWS? Thanks again.

Vicki

----- Original Message ----- 
From: "G.W. Cox" <gwcox2@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Friday, January 05, 2007 12:29 PM
Subject: Re: Adobe Flash Player Problem


After too much of a hassle, I found out that the latest version of flash
player does not install over a previous version. You need to uninstall
the previous with a little utility at
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157

Handy tip: Keep the flash player uninstaller around in case something
unplugs the plug-in.
----- Original Message ----- 
From: "Vicki Wherry" <amethyst17@xxxxxxx>
To: "JFW List" <jfw@xxxxxxxxxxxxx>
Sent: Friday, January 05, 2007 8:13 AM
Subject: Adobe Flash Player Problem


I need to access a web page which requires installation of the latest
version of Adobe Flash Player. I've had this problem before, and when I
opened the first web page I was prompted to download the Flash Player
Active
EXE control, which I did. On this latest page, however, when I select
the
option to "Watch live", I'm sent to a page that says I need to download
the
latest version of Adobe Flash player. I go to the Adobe download center
page
to download the player, follow all the steps, and get to the point where
it
tells me I may need to click on the gold bar to complete the download,
and
we all love those messages! I ignore this prompt and continue with the
installation. It asks if I want to install the Yahoo toolbar, and I
uncheck
that. I then click on the install button. The next page has an
accessibility
link where I can use the HTML version of the web page to download Adobe,
but
when I click that link, I'm right back at the beginning on the Flash
player
version of the Adobe website, and need to start over. How can I download
the
player and use it with JAWS? I'm using the update to JAWS 8.0 with
Windows
XP. Thanks.

Vicki

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