RE: A little Love for Freedom Scientific
- From: "Harmony Neil" <harmonylm@xxxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Mon, 25 Apr 2011 00:06:55 +0100
Stupid question, but does the skim reading tool actually work correctly yet?
I haven't had the need to use it for a while, but I'm making a long document
that I want to put headings in blue/italic or whatever, but there is no
point in me doing this if a jaws user can't skim through it and find the
bits they want to find.
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Richard B. McDonald
Sent: 24 April 2011 22:11
To: jfw@xxxxxxxxxxxxx
Subject: RE: A little Love for Freedom Scientific
HERE HERE!
At least they are trying - for crying out loud!
Rich
-----Original Message-----
From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf
Of Marquette, Ed
Sent: Thursday, April 21, 2011 7:24 PM
To: jfw@xxxxxxxxxxxxx
Subject: A little Love for Freedom Scientific
Apparently the latest "update" to JAWS 12 has some issues. I haven't
installed yet. I usually wait, and am genuinely grateful to the brave
souls on this list who pioneer new releases, even beta releases -- and
report. A tip of the hat!
We should remember that Freedom Scientific is certainly not the only
software company that fixes five problems with the software and, in the
process, breaks three things that used to work.
Apple and Microsoft are notorious, probably even worse than Freedom
Scientific. Remember Vista?
The point here, however, was to mention something I would recommend to
everyone. Over the weekend, I was scrolling through the Freedom Scientific
Website and found a place where comments were said to be welcome.
So, I sent in two suggestions:
1. In Text Analyzer (an awesome tool if you haven't tried it) I suggested
that it would be helpful if it would find and identify stray tabs embedded
in text, including fill-in blanks created with tabs and the underline
function. Text Analyzer now says font change, which is accurate, but not
entirely complete, and it says nothing about plain old embedded tabs.
2. I mentioned something Freedom Scientific broke in version 11. In MS
Word, instead of reading out the automatic cross-references, the program
cursor reads the internal reference code, a lengthy set of meaningless
digits. The cross-references read fine with the JAWS cursor. So it can be
done, and it used to work in JAWS 10.
Well, to my astonishment, on Monday morning, I received a call from Freedom
Scientific -- not an automatic-reply email message -- a real person.
Even better, it was someone from Technical Support, Escalation Division. In
other words, it was someone really knowledgeable. We had a lengthy
discussion, and I was asked to send sample files illustrating the problems,
which I did.
We often, yours truly included, find ourselves ready and anxious to bash
someone or a company for screw-ups. Sometimes, it is just good to share
something publicly when that person or company gets it right -- or at least
really tries.
A cheer for Freedom Scientific. Now, about those problems in this recent
release ...
I. Edward Marquette
Direct Dial: 816.502.4646
Mobile: 816.812.0088
Google Voice: 408.692.5640
Facsimile: 816.960.0041
Kutak Rock LLP
1010 Grand Boulevard
Suite 500
Kansas City, MO 64106
ed.marquette@xxxxxxxxxxxxx
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