Re: 6.0 CD arrival followed by headache
- From: "D. J. Mitchell" <mitch44@xxxxxxxxx>
- To: jfw@xxxxxxxxxxxxx
- Date: Mon, 7 Feb 2005 20:51:53 -0700
Thanks Chris & John.
Your suggestions worked. I am now running the ILM version and have the new
authorization scheme installed on the computer.
I guess I will e mail FS and ask for a new CD in case I need it in the
future.
Where should I send a direct message and will they need the 20 character I D
sequence? Thanks again, Mitch
----- Original Message -----
From: "Chris Skarstad" <toonhead5@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Monday, February 07, 2005 7:52 PM
Subject: Re: 6.0 CD arrival followed by headache
> Sounds like we have one damaged cd.
> Here's what I would do.
> Download the ILM Build of JAWS 6.0 from the freedom Scientific website. a
> direct link to it can be found at
> ftp://ftp.freedomscientific.com/users/hj/private/WebFiles/JAWS/j600410ILM.exe
> This is exactly the same version as you'll find on the cd.
>
> After you've done this, insert your authorization cd. Then your
> authorization code will be in your computer's registry so it's safe.
> Then, install JAWS from your downloaded version, again remember this is
> exactly the same version you get on the cd, absolutely no difference
> whatsoever.
>
> You should then be able to activate.
> Hope this helps.
>
>
>
> You can download the
>
> At 03:08 PM 2/7/2005, you wrote:
>>Hi Listers, Trying to install the new CD, I get an auto run error
>>involving
>>XP Home.
>>I uninstalled the downloaded version first and am using my 5.1 to send
>>this
>>note.
>>The send error button resulted in the following on line crash report and
>>repair instructions:
>>
>>Begin quoted material:
>>WORKAROUND
>>To work around this problem, follow these steps:
>>
>>Table with 2 columns and 3 rows
>>1.
>>Identify the file that cannot be opened. To identify the file, follow
>>these
>>steps:
>>
>>Nested Table with 2 columns and 6 rows, nesting level 1
>>a.
>>Click Start, click Run, type EVENTVWR, and then click OK.
>>b.
>>In Event Viewer, click Application log.
>>c.
>>Click the Source column heading to sort the list by source and to list all
>>the Application Error sources at the top of the list.
>>d.
>>Search for an event with a source of Application Error and an event ID of
>>1005.
>>e.
>>Double-click this event.
>>f.
>>The file that cannot be opened will be listed in the Description box. Note
>>the file name, and then close Event Properties.
>>table end
>>2.
>>Try to open the file again. The problem may have been temporary and may
>>not
>>occur when the program runs again.
>>3.
>>If you still cannot open the file, determine whether other files on the
>>same
>>CD or DVD can be opened. If not, the CD drive or DVD drive may be damaged
>>or
>>the device drivers may be damaged. To resolve these problems, contact your
>>administrator or computer hardware vendor for
>>more help.
>>End quoted material.
>>I say, are you kiddin'
>>me? Bulletin: I ain't no stinking computer expert.
>>Is there some way to solve the problem of getting this version installed
>>without calling Bill Gates or Ted Henter?
>>And, by the way, any guidance from FS on dealing with this 2 CD package
>>was
>>sorely missing; at least in my case.
>>If you are still reading, you can write me with suggestions on list or off
>>list at:
>>
>>mitch44@xxxxxxxxx
>> Thanks all, Mitch
>>
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