[jawsscripts] Re: Troubles with iTunes in Win XP

  • From: Christopher Chaltain <chaltain@xxxxxxxxx>
  • To: jawsscripts@xxxxxxxxxxxxx
  • Date: Wed, 14 Mar 2012 09:14:11 -0500

Well, I'm not sure I agree. Obviously, Apple felt it was important
enough to port iTune to Windows, and I suspect this was to drive sales
of mobile devices and products through the iTunes store, but Apple is
still competing with MS in the PC/laptop space, and last I knew they
were gaining. With the explosion of mobile devices and the popularity of
Apple's devices for consuming content, I'd actually be surprised if most
of the iTunes store sales don't stem from Apple's own devices and not
from iTunes running on Windows.

Although I can see Apple's decision to port iTune to Windows being a
good business decision in the short term, I don't know that this extends
to the accessibility of iTunes on Windows. If, as you said, Apple cares
about the usability of iTunes on Windows because of the teency number of
Macs out there then this would be even more true of the number of blind
people using iTunes on Windows. After all, we are a teency percentage of
the overall population. Besides, Apple offers an accessible alternative,
iTunes with VoiceOver, and with their commitment to accessibility on
their own platforms, they've garnered a lot of good will in the
blindness community.

I can easily see Apple taking the position that they're spending enough
resources making their own platforms accessible and that they don't get
enough return on their investment to wade into the fragmented space of
screen readers and accessibility on the Windows side. Besides, IMHO, it
won't be too long before people are buying their PC's and laptops
because of what works well with their mobile devices and not the other
way around. Predictions are tough in this space, but I wouldn't be
surprised if Apple drops support of iTunes on Windows altogether.

One of the reasons I brought up this point, although tongue in cheek, is
because this is one of the pitfalls I see when a OS/application company
like Apple gets into the screen reader business. What incentive do they
have to have their technology accessible with other screen readers or to
have their screen reader support competitor's applications? It's great
if you're going all Apple, but if you're going to mix and match then
you're going to run into problems like these. I think the fact that
accessibility of iTunes on Windows is frequently playing catch up with
new releases of iTunes on Windows goes a long way to proving my point.

On 14/03/12 07:17, Geoff Chapman wrote:
> hmmmm, well, my understanding would've been,
> that their motivation to make this a good user-experience under windows,
> could, possibly, have stemmed from the fact, that my understanding was that
> macs only still make up a teency percentage of the amount of people actually 
> using itunes! either to buy stuff from their store, or to transfer stuff to 
> their IOS devices! and that many of them are blind/vision impaired!  So I'd 
> have thought that would have provided, and I think must've to some degree, 
> sufficient economic motivation to care about it for vips.  They own/buy 
> ipods/iPhones and music too. and a great many more would under windows than 
> on macs with voiceover.
> would it not be so?
> I realize you can use the store directly on those devices, and thanks 
> Trouble for pointing out that's primarily how you get around the dodgy 
> performance of iTunes store under windows.
> But, if it wasn't dodgy, and worked well, you'd enjoy utilizing it there too 
> would not you?
>
> ----- Original Message ----- 
> From: "Trouble" <trouble1@xxxxxxxxxxxxxxx>
> To: <jawsscripts@xxxxxxxxxxxxx>
> Sent: Wednesday, March 14, 2012 3:21 AM
> Subject: [jawsscripts] Re: Troubles with iTunes in Win XP
> 
>> It does work with voice over. However, the
>> windows version they are not to worried with,
>> because they have few programs for windows. So
>> they just make it work with windows. It is up to
>> the makers of windows screen readers to handle that job.
>>
>> At 07:32 AM 3/13/2012, you wrote:
>>> Yeh, but how does it run on a Mac with VoiceOver? I'm sure they test it
>>> on their own hardware with their own OS and their own screen reader.
>>> I've never been sure what Apple's motivation was to spend resources
>>> making iTunes accessible on Windows when they could just respond by
>>> telling everyone it works with VoiceOver.
>>>
>>> On 13/03/12 06:19, Geoff Chapman wrote:
>>>> Far out! Apple seriously drive me insane with what they're always dooen 
>>>> to
>>>> break itunes accessibility with nearly every version they bring out! 
>>>> don't
>>>> you reckon John?
>>>>
>>>> it's got a serious refreshing conflict/focus syncronization 
>>>> difficulties
>>>> already, with jaws I reckon, in the itunes store, which makes using it 
>>>> a
>>>> total pain in bottom difficulty, which either FS or apple reeeally 
>>>> should
>>>> attend to in my view, fix, and now they've broken preferences dialog? 
>>>> my
>>>> goodness.
>>>> nobody obviously tests each release for this stuff before they release 
>>>> it
>>>> eh. why on earth not! I cry. in the
>>> wilderness no doubt. has anyone ansered
>>>> you on this email adress you've got here below before John?  Do they 
>>>> even
>>>> monitor it realistically?
>>>> I'll jolly email them as well if so!
>>>> I've kept itunes 10.3 and jaws 11 on this laptop here for exactly these
>>>> reasons! 10.4 they messed around with the tab
>>> order of where the search box
>>>> occurred, and then tried to do automatic jumps of focus after search 
>>>> has
>>>> completed into the iTunes store, thus meanig that if you hit f6 then, 
>>>> when
>>>> it'd done that, in the midst of it trying to get itself together re the
>>>> refreshing conflict, you'd crash the thing sooo jolly easily!
>>>>
>>>>
>>>> grrr!
>>>> sorry for the rant peeps.
>>>>
>>>>
>>>> ----- Original Message -----
>>>> From: "John Martyn" <johnrobertmartyn@xxxxxxxxx>
>>>> To: <jawsscripts@xxxxxxxxxxxxx>
>>>> Sent: Tuesday, March 13, 2012 11:26 AM
>>>> Subject: [jawsscripts] Troubles with iTunes in Win XP
>>>>
>>>>
>>>>> This is going to sound a little strange, but now in the preferences
>>>>> window,
>>>>> when you tab, it skips all the objects contained within that window. 
>>>>> It
>>>>> only
>>>>> happens under the first two tabs, but the rest of them work fine. This
>>>>> problem started with iTunes 10.6 and happens with or without the blind
>>>>> tunes
>>>>> scripts.
>>>>> My question is, can I walk through focusing objects if I know the 
>>>>> window
>>>>> handle of the preference window? I was thinking for XP systems, I 
>>>>> could
>>>>> create a tab and shift tab key script that will walk through the 
>>>>> objects,
>>>>> but I don't see any function that could do this. I am really at a loss 
>>>>> as
>>>>> to
>>>>> what I can do for XP systems other than email accessibility@xxxxxxxxx 
>>>>> and
>>>>> pray they hear my message.
>>>>>
>>>>> The tab key as it is in XP just jumps to SDM controls though you can
>>>>> change
>>>>> the tabs just fine. I am guessing apple removed the tab index somehow.
>>>>>
>>>>> What should I do? If I can fix it for XP systems, I'd like to because
>>>>> apple
>>>>> most likely isn't going to do something for the old XP operating 
>>>>> system.
>>>>>
>>>>> Any advice would be greatly appreciated.
>>>>>
>>>>> I am using the focusChangedEventX to work with the object elements. If 
>>>>> I
>>>>> use
>>>>> the objectStateChanged Event iTunes goes nuts and doesn't respond.
>>>>>
>>>>> Thanks in advance,

-- 
Christopher (CJ)
chaltain@xxxxxxxxx
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