[jawsscripts] Re: Email messages opened and read JAWS announces as unread
- From: "David Farough" <David.Farough@xxxxxxxxxxxxx>
- To: <jawsscripts@xxxxxxxxxxxxx>
- Date: Mon, 07 Jan 2008 12:47:57 -0500
Hi Russell:
Picking up on Dennis's message below, If when you are focussed on one
of these messages which you have already read, Jaws tells you that the
font is bold. check using JawsKey+F, you can perhaps fix this by going
to display in control panel and then go back to the appearance tab.
find the advanced button alt+d and then in the item combo box find the
Selected items entry.
You can do this by pressing s twice.
Once there tab until you hear whether the bold (b button) is checked or
not. If this is checked, press space to un-check it.
Press enter to activate the ok button which is the default button in
this dialogue.
Now you should be focussed back on the advanced button.
tab until you reach ok and then hit space.
If this does not fix your problem, there may be a setting within the
outlook options that specifies how long a message has to be open before
the status changes to read. I do not know where this is exactly in the
options. I will try to find it when I get home tonight. Maybe I am
just imagining this one. If I find it I'll let you know.
>>> "Dennis Brown" <DennisTBrown@xxxxxxxxxxx> 08:51 am Monday, January
07, 2008 >>>
Hi,
When highlighting an unread message in the list, hit HomeRow
(Insert+Space)
and then hit F4. If it says "bold", then that would be the problem,
since
JAWS uses the bold state to determine unread status.
MSAA is extremely unreliable in Outlook, especially for this task,
since
exchange servers caused a timing issue with updating the state, so that
could not be used to determine unread state, and bold highlighting was
used
instead.
Hope this helps!
Thanks,
Dennis Brown
----- Original Message -----
From: <rascal@xxxxxxxxxxxxxxxxxxxxxx>
To: <jawsscripts@xxxxxxxxxxxxx>
Sent: Monday, January 07, 2008 8:29 AM
Subject: [jawsscripts] Email messages opened and read JAWS announces as
unread
> Hello list members,
>
> I'm still trying, in hope of, in search of, in finding some bright
spark
> out
> there who can help me with an annoying problem with MS Outlook.
>
> I'm having some difficulties with JAWS which no-one so far I've asked
has
> been able to resolve, so I thought I'd ask here if someone here might
> help.
>
> There's this one glitch on MS Outlook I can't figure out - how to
resolve
> JAWS to announce whether a particular email is read or unread- it
> continues
> to say that messages are unread even when I have opened and read
them. I
> don't know what settings I may have configured incorrectly for this
to
> occur
> but I would like to hear your suggestions about what I might try to
do to
> resolve this situation... -
>
> On my PC I have JAWS 9.0,MS Outlook 2003, Windows XP 2003 Home and
I've
> changed the operating system to Classic and changed screen settings
to
> those
> recommended in the JAWS manual.
>
> I've also modified the MS Outlook 2003 settings as was recommended as
> well.
>
> Other changes suggested by the supplier which I did that is as
follows:
> 1. Selecting and entering on the "Accessibility Options" which is in
the
> control panel
> on the display page tab , selecting "high contrast" and making sure
the
> box
> is unchecked,
> 2. Also while still in control panel, selecting and entering on
"Display
> option"
> Control tab to "Appearance Tab page" and pressing space bar on
"effects"
> button.
> Then uncheck "smooth edges of screen fonts"
>
> These changes have made no difference and I'm just mystified as to
why
> this
> very irritating problem keeps occurring- so any ideas to remedy it
would
> be
> extremely welcome.
>
> If you have no idea of the cause and might know of a person or news
group
> that could help, please if you would let me have their details
>
> Thanks very much,
>
> Russell
>
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David Farough
Application Accessibility Coordinator/coordonateur de l'accessibilité
Information Technology Services Directorate /
Direction des services d'information technologiques
Public Service Commission / Commission de la fonction publique
Email / Courriel: David.Farough@xxxxxxxxxxxxx
Tel. / Tél: (613) 992-2779
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