Versions of JAWS 8.0 and below may experience this problem which is due to JAWS partially loosing track of the editing cursor. What you need to do is go into the "View" menu and ensure that "normal" view is checked and go into the "Zoom" option as well and set to 75 percent. These two changes usually resolves the problem in about 9 out of every 10 cases. Jaws 9.0 does not experience this problem with Word 2003 and 2007 because of the way it is able to retrieve informaton from MS Word which makes it generally far more accurate and responsive. Regards. Tristram Llewellyn tristram.llewellyn@xxxxxxxxxxxxxxxxxxx Technical Support Sight and Sound Technology -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Paul Roberts Sent: Tuesday, April 22, 2008 11:38 PM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] word queries Hi all, Just now, I have been reading through an attachment, line by line by pressing the down arrow key but at one point, I noticed that when I pressed the down arrow key,JAWS simply kep repeating the same line which became rather annoying. I hit the escape key and also the insert key to try to stop this but it happened again a few lines down the page. I wondered why this was and is there a quick way of sorting this glitch out. The reason for repeatedly pressing the down arrow key was that I was reading the info onto a tape. Normally when reading a document, I would press insert and the down arrow. Also on the subject of word, I have found for a long time now thath when opening a word document of any kind, it takes an age to launch and I wonder why this was and if there is a way round this as it can get rather time consuming. any help would beapreciated. Regards Paul. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq