hi pete, this is the rub you see,this is a new never before used computer i installed jaws v8.0 and got all that trouble with the video interupt ,so i was advised correctly it seems to download jfw 8.0 and bits this immediatly cleared up any video interupt problems and all was well untill today when i came to reload jaws i cant find the jfw 8.0 and bits anywhere so i have to presume them pete that its this update that is now playing hide and seek and cant be rebootd from hot keys oh boy why do we bother.cheers and thanks for help. tony SVP COMMUNICATIONS, THE COMPANY WHO REALLY DOES CARE,GET YOUR BLANK MEDIA ETC FROM, HTTP://WWW.SVP.CO.UK ----- Original Message ----- From: Peter Hallam To: jaws-uk@xxxxxxxxxxxxx Sent: Wednesday, March 19, 2008 12:57 PM Subject: [jaws-uk] Re: why me. Tony, Do you still have an older version of JFW installed? If so then you wull need to create a different shortcut key for it, I have 8 different versions on this machine and each has its own shortcut key to launch it. I sympathise with you about the lack of verbal announcement when at the top or bottom of a window, I complained about this when version 8 came out, but who listens? Regards, Pete H. ----- Original Message ----- From: Tonty To: jaws-uk@xxxxxxxxxxxxx Sent: Wednesday, March 19, 2008 11:47 AM Subject: [jaws-uk] why me. ok guys ,sorry to ruin your day but yep its el thicko here, i folowed instructions to make hot keys control alt j for starting jaws anywhere after shutting erm unloading it while playing my favourite games but it does not responde i have checked out the area in which i set it up and according to the stats its still set as control alt j so why aint it working, and why cant i find any trace of the version 8.plus bits that i had to use to solve the video interupt problem , i have thought of this hcarefully and think i got it written out right this time so please yet again can you point me to the right place other than the nearest river , cheers tony SVP COMMUNICATIONS, THE COMPANY WHO REALLY DOES CARE,GET YOUR BLANK MEDIA ETC FROM, HTTP://WWW.SVP.CO.UK