Hi Paul, Try looking at their home page, I think it is somewhere near the bottom of the page. Adrian Rowe ----- Original Message ----- From: "Paul Roberts" <anorack@xxxxxxxxxxxx> To: <jaws-uk@xxxxxxxxxxxxx> Sent: Saturday, May 05, 2007 8:23 PM Subject: [jaws-uk] Re: urgent help needed to sort realplayer problem > Hi Pete, > > Thanks for your message but when I went on the bBC site, I was unable to > find a link to download realplayer. > > all I could find was links to launchrealplayer but this wasn't what I > wanted. > > I tried looking on the BBC Radio 2, BBC Radio and bbc.co.uk sites but > couldn't find a way to download it. > > Please could you tell me what specific bbc site has the download link. > > thank > > Paul. > ----- Original Message ----- > From: "Pete H" <noizypete@xxxxxxxxxxxxxx> > To: <jaws-uk@xxxxxxxxxxxxx> > Sent: Saturday, May 05, 2007 4:56 PM > Subject: [jaws-uk] Re: urgent help needed to sort realplayer problem > > > : Paul, > : > : I would recommend you go to the BBC website and download Real Player from > : there, there is clear help to indicate exactly which version to download > for > : your particular Windows version. > : > : You should not need to enter a password if you are using the free version, > : if you are prompted to enter one, just ignore it and continue. > : > : Regards, > : > : Pete H. > : > : P.S. Real Alternative will play all the audio streams, but it won't > support > : certain on demand file types, so even if you install it as a temporary > : measure, you will probably want Real Player in order to access all types > in > : future. > : > : > : ----- Original Message ----- > : From: "Paul Roberts" <anorack@xxxxxxxxxxxx> > : To: <jaws-uk@xxxxxxxxxxxxx> > : Sent: Saturday, May 05, 2007 3:53 PM > : Subject: [jaws-uk] urgent help needed to sort realplayer problem > : > : > : > HI all, > : > > : > I am in a bit of a pickle and need help with this one please. > : > > : > I have been meaning to update my realplayer and as you know, I sent a > : > message about this a few days or so ago. > : > > : > This afternoon, I decided to do this with the help of my Niece. She > : > helped > : > to download the latest version of Realplayer and all went well until I > : > attempted to enter a password. > : > > : > Unfortunatley things went horribly wrong as it wouldn't let me in and > kept > : > returning me back to the E-Mail Edit field. > : > > : > I tried a different password but it still wouldn't let me in. > : > > : > Now, although I have realplayer in my programs sub menu and also on my > : > desktop, I am now unable to launch it say via any BBC site which is the > : > main > : > reason for having realplayer in the first place. > : > > : > As I am meant to be making a recording via the BBC web tonight between 9 > : > and > : > 1 am, for a friend who is away, I am now hacked off as I wanted to get > the > : > update so that realplayer would be a little more stable and instead, I > : > appear to have lost the ability to access it properly. > : > > : > Also on the realplayer page, there was some kind of message saying that > it > : > no longer supported Windows Me (which is what I use) or Windows 98. > : > > : > If anyone can help me then could you pleased get in touch, either > through > : > the list or directly to me. > : > > : > any help would be appreciated. > : > > : > the version of Realplayer I was trying to download was version 10. > : > > : > Hope you can help with this as I do use realplayer regularly. > : > Also can anyone confirm whether real alternative can access everything > on > : > the BBC sites that realplayer can. > : > > : > thanks for your hehlp. > : > > : > Regards > : > > : > Paul. > : > > : > > : > ** To leave the list, click on the immediately-following link:- > : > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > : > ** If this link doesn't work then send a message to: > : > ** jaws-uk-request@xxxxxxxxxxxxx > : > ** and in the Subject line type > : > ** unsubscribe > : > ** For other list commands such as vacation mode, click on the > : > ** immediately-following link:- > : > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > : > ** or send a message, to > : > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > : > > : > : ** To leave the list, click on the immediately-following link:- > : ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > : ** If this link doesn't work then send a message to: > : ** jaws-uk-request@xxxxxxxxxxxxx > : ** and in the Subject line type > : ** unsubscribe > : ** For other list commands such as vacation mode, click on the > : ** immediately-following link:- > : ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > : ** or send a message, to > : ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > : > : > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq