Hi Frank, I'm certainly noticing some very erratic behaviour in Outlook 2003. There are 2 main issues: 1. When I open a message and quickly use my up arrow key to clip the header information from being spoken, it often stops Jaws speaking altogether. I then have to exit the message and open it again but leaving Jaws a bit more time to start speaking before using my arrow keys. 2. The big problem that I've noticed is that it appears to not properly clear its memory of one message when you move onto the next message. Again this is not consistent and only happens from time to time but it is really irritating as you think you have opened an identical message when in fact it is still reading the message you were in previously - most odd! Regards, Jamie *****Help support blinded ex-servicemen and women by visiting my Just Giving page at: http://www.justgiving.com/Jamie-Cuthbertson/ _____ From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Frank Thompson Sent: 27 April 2010 12:36 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] update information hello jaws list is there a problem with the recent jaws eleven download, i have heard it is causing problems for outlook users and msn email users.any information would be helpful regards frank __________ Information from ESET Smart Security, version of virus signature database 5066 (20100427) __________ The message was checked by ESET Smart Security. http://www.eset.com __________ Information from ESET Smart Security, version of virus signature database 5066 (20100427) __________ The message was checked by ESET Smart Security. http://www.eset.com