Hi, I stuck the error into Google and got this back, might be of some help? *=A0 The Exchange Server information store service is not running, or the = POP3 protocol is not enabled and listening to port 110. Verify that the = information store service is running. For more information about troubleshooting the = POP3 protocol, click the following article number to view the article in = the Microsoft Knowledge Base:=20 161118 Troubleshooting PO161118 connections to Exchange Server =A0=A0 *=A0 The Internet Mail Service is not running or is not listening on port 25. = Verify that the Internet Mail Service is running. For more information = about testing the Internet Mail Service and port 25, click the following article = number to view the article in the Microsoft Knowledge Base:=20 153119 Telnet to port 25 to test SMTP communication =A0=A0 *=A0 A proxy server located between the client and the server may be blocking = access to these ports to the Exchange Server computer. For more = information about configuring Exchange Server through a proxy server, click the following = article number to view the article in the Microsoft Knowledge Base:=20 176466 TCP ports and Microsoft Exchange: In-depth discussion =A0=A0 *=A0 Another program, such as virus-scanning software, has reassigned port 25 = to another port. Disable all services that are not essential, including = antivirus software, and then restart the server.=A0 Robin -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] = On Behalf Of Catherine Turner Sent: 09 January 2007 23:08 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: strange email sedning problem with my desk top Hi, I don't know, maybe it could still be plusnet - I read today that = they've=20 had problems again yesterday/today... Are you using Plusnet to connect, and using your Plusnet e-mail address? = Sorry if that was obvious from the error you pasted but I'm tired... Catherine ----- Original Message -----=20 From: "Husna Begum" <mail@xxxxxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx>; <jaws-uk@xxxxxxxxxxxxx> Sent: Tuesday, January 09, 2007 7:36 PM Subject: [jaws-uk] strange email sedning problem with my desk top > Hi, > > I am having a problem with sending emails from my desk top using = plusnet. > when I send from the laptop it sends fine but when I send from the = desk=20 > top > I get the following message. > The connection to the server has failed. Account: 'plus net', Server: > 'relay.plus.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket = Error: > 10060, Error Number: 0x800CCC0E > > I have been having this problem for about a week and at first thought = it=20 > was > plusnet as their server crashed over the new year holiday. however, as = > after > a couple of days I could receive emails again I began to think the = problem > might be at my end, I checked the laptop and found that indeed that = was=20 > the > case. > > can any one suggest what may be wrong? I checked the account = properties=20 > and > internet options in the tools menu and the laptop and desk top = settings > matched. so I can receive but not send messages from my desktop. > > thanks, > Husna > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=3Dunsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=3Dfaq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq >=20 ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=3Dunsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=3Dfaq] ** or send a message, to=20 ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq