Oh ok! -----Original Message----- From: Alex Stone Sent: Tuesday, August 28, 2012 9:23 AM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: repair of Jaws v11 Melanie, it's not always that easy, as you can only download the latest build for each Jaws version. Cheers Alex Alex Stone Assistive Technology Support Engineer Action for Blind People 53 Sandgate Street London SE15 1LE Tel: 020 7635 4946 (direct line) Tel: 020 7635 4800 (switchboard) Office Fax: 020 7639 9927 Action for Blind People is an expert national organisation, ensuring blind and partially sighted people get practical support in all aspects of their lives. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Melanie Akpotu Sent: 28 August 2012 09:09 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: repair of Jaws v11 Would it work trying to do it from the website using the same version as you are running? -----Original Message----- From: kevin Sent: Monday, August 27, 2012 10:29 PM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] repair of Jaws v11 Hi folks I have done as suggested, downloaded the latest version and run the settup. I receive a message that another version of this product is already installed, installation cannot continue, to configure or remove go to add/remove programmes. Since I do not want to loose the working product I press the ok button which then takes me out of the installation. Any further help would be much appreciated. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ---------- Action for Blind People is an expert national organisation, ensuring blind and partially sighted people get practical support in all aspects of their lives. In April 2009 Action for Blind People became part of RNIB Group, in an innovative partnership combining regional service delivery across England. This partnership enables both organisations to share skills and deliver services in line with the UK Vision Strategy. For more information phone us through the RNIB Helpline on 0303 123 9999 or visit our fully accessible website. www.actionforblindpeople.org.uk Company Registration no: (England and Wales 26688) Registered Charity no: 205913 (England and Wales) SC040050 (Scotland) Save a tree. Don't print this email unless it's really necessary. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq