[jaws-uk] Re: realplayer the saga continues
- From: "Nigel" <stoppard@xxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Wed, 9 May 2007 00:36:23 +0100
If he doesn't have skype you could always use a telephone and put the phone
to the speaker when jaws speaks.
Nigel
Do you have any wise words of wisdom?
----- Original Message -----
From: "Pete H" <noizypete@xxxxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Tuesday, May 08, 2007 11:43 AM
Subject: [jaws-uk] Re: realplayer the saga continues
> Paul,
>
> I'm not sure what is going on at your end, it's difficult to do this kind
> of
> support via email, I have talked people through installing Real Player
> with
> no problem, but I've done it live online with Skype or some other clients
> which allow for voice communication, that way I can hear the other
> person's
> screen reader and can give guidance based on what I hear.
>
> If you would like any help with installing Real Player and taming it down,
> and you have Skype, please let me know.
>
> Regards,
>
> Pete H.
>
>
> ----- Original Message -----
> From: "Paul Roberts" <anorack@xxxxxxxxxxxx>
> To: <jaws-uk@xxxxxxxxxxxxx>
> Sent: Monday, May 07, 2007 10:40 PM
> Subject: [jaws-uk] Re: realplayer the saga continues
>
>
>> Hi Pete,
>>
>> to be honest, nothing else came up when I was trying to download the
>> realplayer.
>> God knows why and I was a little surprised that it seemed to download
>> quickly.
>>
>> How is it that I am ale to launch the realplayer page when I haven't
>> downloaded it.
>>
>> I am baffled as to why the instalation didn't work properly too.
>>
>> this is getting a bit of a pain now and I don't know what to do next.
>>
>> Paul.
>> ----- Original Message -----
>> From: "Pete H" <noizypete@xxxxxxxxxxxxxx>
>> To: <jaws-uk@xxxxxxxxxxxxx>
>> Sent: Monday, May 07, 2007 10:11 PM
>> Subject: [jaws-uk] Re: realplayer the saga continues
>>
>>
>> : Paul,
>> :
>> : This might seem a silly question but after downloading the program did
>> you
>> : go through the installation? did you get the dialog box asking if you
>> want
>> : to make Real your universal player, and if so, did you select no? if
>> you
>> did
>> : not encounter this, then you don't have the program installed.
>> :
>> : Regards,
>> :
>> : Pete H.
>> :
>> :
>> : ----- Original Message -----
>> : From: "Paul Roberts" <anorack@xxxxxxxxxxxx>
>> : To: <jaws-uk@xxxxxxxxxxxxx>
>> : Sent: Monday, May 07, 2007 9:54 PM
>> : Subject: [jaws-uk] realplayer the saga continues
>> :
>> :
>> : > Hi all,
>> : >
>> : > Well, I think I have successfully downloaded realplayer from the BBC
>> site.
>> : >
>> : > There were 14 steps in the step-by-step guide but to be honest, I
>> seemed
>> : > to
>> : > download it without too much difficulty.
>> : >
>> : > I have just gone on the listen Now/again page of BBC Radio
>> Merseyside.
>> : >
>> : > Although i was able to activate the radio player, I am unfortunatley
>> not
>> : > getting any sound whatsoever.
>> : >
>> : > I am told that if I can't hear any audio, them I am meant to go to
>> tools
>> : > but
>> : > I am unable to do this because when I select file, JAWS says Menu
>> System
>> : > and
>> : > I am then at a dead end.
>> : >
>> : > Please could someone tell me how I might get the audio of realplayer
>> back.
>> : >
>> : > Also someone mentioned blockers and I wonder if this is the cause of
>> my
>> : > latest problem.
>> : >
>> : > Thanks for your help so far.
>> : >
>> : > Regards
>> : >
>> : > Paul.
>> : >
>> : >
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