Hi Pete, to be honest, nothing else came up when I was trying to download the realplayer. God knows why and I was a little surprised that it seemed to download quickly. How is it that I am ale to launch the realplayer page when I haven't downloaded it. I am baffled as to why the instalation didn't work properly too. this is getting a bit of a pain now and I don't know what to do next. Paul. ----- Original Message ----- From: "Pete H" <noizypete@xxxxxxxxxxxxxx> To: <jaws-uk@xxxxxxxxxxxxx> Sent: Monday, May 07, 2007 10:11 PM Subject: [jaws-uk] Re: realplayer the saga continues : Paul, : : This might seem a silly question but after downloading the program did you : go through the installation? did you get the dialog box asking if you want : to make Real your universal player, and if so, did you select no? if you did : not encounter this, then you don't have the program installed. : : Regards, : : Pete H. : : : ----- Original Message ----- : From: "Paul Roberts" <anorack@xxxxxxxxxxxx> : To: <jaws-uk@xxxxxxxxxxxxx> : Sent: Monday, May 07, 2007 9:54 PM : Subject: [jaws-uk] realplayer the saga continues : : : > Hi all, : > : > Well, I think I have successfully downloaded realplayer from the BBC site. : > : > There were 14 steps in the step-by-step guide but to be honest, I seemed : > to : > download it without too much difficulty. : > : > I have just gone on the listen Now/again page of BBC Radio Merseyside. : > : > Although i was able to activate the radio player, I am unfortunatley not : > getting any sound whatsoever. : > : > I am told that if I can't hear any audio, them I am meant to go to tools : > but : > I am unable to do this because when I select file, JAWS says Menu System : > and : > I am then at a dead end. : > : > Please could someone tell me how I might get the audio of realplayer back. : > : > Also someone mentioned blockers and I wonder if this is the cause of my : > latest problem. : > : > Thanks for your help so far. : > : > Regards : > : > Paul. : > : > : > ** To leave the list, click on the immediately-following link:- : > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] : > ** If this link doesn't work then send a message to: : > ** jaws-uk-request@xxxxxxxxxxxxx : > ** and in the Subject line type : > ** unsubscribe : > ** For other list commands such as vacation mode, click on the : > ** immediately-following link:- : > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] : > ** or send a message, to : > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq : > : : ** To leave the list, click on the immediately-following link:- : ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] : ** If this link doesn't work then send a message to: : ** jaws-uk-request@xxxxxxxxxxxxx : ** and in the Subject line type : ** unsubscribe : ** For other list commands such as vacation mode, click on the : ** immediately-following link:- : ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] : ** or send a message, to : ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq : ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq