Hi all, Well, I think I have successfully downloaded realplayer from the BBC site. There were 14 steps in the step-by-step guide but to be honest, I seemed to download it without too much difficulty. I have just gone on the listen Now/again page of BBC Radio Merseyside. Although i was able to activate the radio player, I am unfortunatley not getting any sound whatsoever. I am told that if I can't hear any audio, them I am meant to go to tools but I am unable to do this because when I select file, JAWS says Menu System and I am then at a dead end. Please could someone tell me how I might get the audio of realplayer back. Also someone mentioned blockers and I wonder if this is the cause of my latest problem. Thanks for your help so far. Regards Paul. ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq