[jaws-uk] Re: problem with oe6 and jaws 9.0.215u with Oe6 email
- From: "Dorothy Ingram-Gorban" <dorothy.ingram-gorban@xxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Tue, 20 May 2008 12:54:33 +0100
Yes we all know when we are beaten of course nothing like sight. However if
it had been column width there were in the past different setting for
some than others I once could not get in the whole of a Date or time in
Sent items or the inbox for example. so no idea theEmail lef.t
just guess work a sighted User on Jaws list did a different setting for
himself than for his Jaws Vip wife. also changing topic recently when
finally getting the interceptor fixed between Lunar and Jaws, it took
a young girl visitor with a mouse this end and at the Lunar Support a
sighted person instructing, and then it took time, before that it was
Driver after Driver ,but problem was the Interceptor my having Independent
Graphics or Video card. It stopped finally the B.Sod Blue Screen of death!
----- Original Message -----
From: "Tristram Llewellyn" <tristram.llewellyn@xxxxxxxxxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Tuesday, May 20, 2008 11:50 AM
Subject: [jaws-uk] Re: problem with oe6 and jaws 9.0.215u with Oe6 email
"if the supplier told your visitor what to do and knowing he was
sighted, they would have done it the easy way knowing he was using a
mouse,
you need to ask them "please send me the Jaws or Windows key strokes to
do
this myself."
I understand what is being implied by this statement but it is not
correct. Whilst keystroke do exist for this procedure one must
understand that successful completion of the steps to enlarge the
message window do require recourse to sight in a situation where whoever
you are support may not have sight enough to complete a task for which
it may be required t is pointless taking them through it whether there
are keystrokes or not.
Please note (for anyone who is new on this) that whilst most programs
will remember the maximised or windowed state of any of its windows,
this is not true of Outlook Express message windows and has been its
particular quirk for years. If you find an Outlook Express message
window is too small you can maximise it but once you close it and open
another message window it will return to its windowed state. Microsoft
Outlook by contrast does not have this problem. The solution is to make
the message window as big as you can which Outlook Express will then
remember.
The keystrokes you can use are:
1 Press alt+space to open the system menu of the small message
window.
2 Press down arrow until you reach size and press enter.
3 You are now in re-size mode. The right and left arrows will
increase/decreease the right hand edge of the window. The down and up
keystrokes will increase/decrease the bottom edge of the window.
Whilst the above information is completely correct and keystrokes are
there' this is not always sufficient for most JAWS users to effectively
make a window big enough for the task.
1 If you want to re-size the window to its maximum size then the
window needs to be parked in the top left corner of the "visible"
screen.
2 The keystrokes for re-positioning of a window are alt+space for
system menu and press enter on "move". The cursor keys will allow you
to position the window but only with recourse to sufficient residual
vision (something not always guarunteed among JAWS users) to park it in
the top left corner of the screen.
3 If you use the above method you must be careful not to position
the window off the edge of the screen because there is nothing to stop
you doing that.
All in all that is why I suggested to Rashmi that he enlist some sighted
help, this would probably have taken no more than a minute and is a
pragmatic and quick (if not ideal) resolution to the problem.
Regards.
Tristram Llewellyn
tristram.llewellyn@xxxxxxxxxxxxxxxxxxx
Technical Support
Sight and Sound Technology
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