Hello Shirley, Is the deleted items folder still in your folder list, and if so, does it contain any messages? Regards, Pete H. ----- Original Message ----- From: "shirley clow" <shirley.clow@xxxxxxxxxxxx> To: <jaws-uk@xxxxxxxxxxxxx> Sent: Tuesday, July 31, 2012 12:35 PM Subject: [jaws-uk] Re: problams with Outlook Express. > Hello Jim, > > sorry, that doesn't work either!... > > Also tried control d, Jaws announces the message has been deleted, but, it > hasn't!... > > Thanks, > > Shirley. > ----- Original Message ----- > From: "Jim Doherty" <j_doherty2@xxxxxxx> > To: <jaws-uk@xxxxxxxxxxxxx> > Sent: Tuesday, July 31, 2012 11:57 AM > Subject: [jaws-uk] Re: problams with Outlook Express. > > >> Shirly >> >> Try control key and the delete key together that will delete messages. >> >> Jim >> >> >> -----Original Message----- >> From: shirley clow >> Sent: Monday, July 30, 2012 6:39 PM >> To: jaws-uk@xxxxxxxxxxxxx >> Subject: [jaws-uk] Re: problams with Outlook Express. >> >> Hello Pete, >> >> I did restart the computer as soon as I had done the scans as advised. >> >> Many thanks for your help. >> >> Regards, >> >> Shirley. >> ----- Original Message ----- >> From: "Peter Hallam" <peter.hallam@xxxxxxxxxxxxxx> >> To: <jaws-uk@xxxxxxxxxxxxx> >> Sent: Monday, July 30, 2012 5:48 PM >> Subject: [jaws-uk] Re: problams with Outlook Express. >> >> >>> Hello Shirley, >>> >>> If you haven't restarted the computer since this happened, try doing >>> that, >>> I >>> have a feeling you may have lost the deleted items folder, usually if a >>> folder is missing, it will be recreated at startup, just a thought. >>> >>> Regards, >>> >>> Pete H. >>> >>> >>> ----- Original Message ----- >>> From: "shirley clow" <shirley.clow@xxxxxxxxxxxx> >>> To: <jaws-uk@xxxxxxxxxxxxx> >>> Sent: Monday, July 30, 2012 5:40 PM >>> Subject: [jaws-uk] problams with Outlook Express. >>> >>> >>>> Hello All, >>>> Can anyone advise me on how to get the delete function to work in OE. >>>> >>>> Whilst sending a word attachment in the body of an e-mail, the >>>> Compacting >>>> function came into play. I stopped it, as it has caused loss of >>>> e-mails >>>> before. >>>> >>>> Now, all is working fine except I cannot delete anything!... >>>> >>>> On advice I have done a complete Windows Scan, and a compacting scan, >>>> but >>>> things are exactly the same. >>>> >>>> Many thanks, >>>> >>>> Shirley. >>>> ** To leave the list, click on the immediately-following link:- >>>> ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>>> ** If this link doesn't work then send a message to: >>>> ** jaws-uk-request@xxxxxxxxxxxxx >>>> ** and in the Subject line type >>>> ** unsubscribe >>>> ** For other list commands such as vacation mode, click on the >>>> ** immediately-following link:- >>>> ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] >>>> ** or send a message, to >>>> ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq >>>> >>> >>> ** To leave the list, click on the immediately-following link:- >>> ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>> ** If this link doesn't work then send a message to: >>> ** jaws-uk-request@xxxxxxxxxxxxx >>> ** and in the Subject line type >>> ** unsubscribe >>> ** For other list commands such as vacation mode, click on the >>> ** immediately-following link:- >>> ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] >>> ** or send a message, to >>> ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq >>> >> >> >> -------------------------------------------------------------------------------- >> >> >> >> No virus found in this incoming message. >> Checked by AVG - www.avg.com >> Version: 9.0.930 / Virus Database: 2437.1.1/5164 - Release Date: 07/30/12 >> 07:50:00 >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** jaws-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** jaws-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> > > > -------------------------------------------------------------------------------- > > > > No virus found in this incoming message. > Checked by AVG - www.avg.com > Version: 9.0.930 / Virus Database: 2437.1.1/5166 - Release Date: 07/30/12 > 19:37:00 > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq