Hi Dorothy,
I have ABG on my PC.
Funny you should mention Rreal Player, I have a real network s installer
mesage come up but have to route JAWS to PC to read it and it tells me
that
my current version is now out of date and to update it.
I get rid of this message but it takes me two or three goes to do this.
As for what I was doing when the spam Email came in, well I was on the
internet and attempting to close it but JAWS went sluggish and crashed and
I
had to switch off and on again when all seemed to be wel, until I Opened
outlook and as that Email was at the bottom of the pile, that's when I had
the problems I have reported.
Paul.
----- Original Message -----
From: "Dorothy Ingram-Gorban" <dorothy.ingram-gorban@xxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Friday, October 02, 2009 9:51 PM
Subject: [jaws-uk] Re: outlook and spam Email problem
:
:
: Paul what were you doing on wednesday at the time of the spam, seems it
is
: happening in Outlook,or do others using Outlook express have it? also
you
do
: not say which anti-virus product you are running.I do not often get spam
but
: had 2 recently and for some reason I think real Player may be to blame
It
: seems to advertise a lot. after I had a Trojan attack last year My
Engineer
: came got rid of Kaspersky put on AVG he set it to do a full system scan
: each day, on both a desktop and laptopIt is a bit time consuming but I
put
: up with it. Incedentally when it does a scheduled scan it seems to do a
: much bigger than a full system scan, why would this be? You see if by
: chance I have not put on at 7 pm for scheduled I go intotools and choose
the
: full scan, counting the numbers after each scan I noted the scheduled
is
: more thorough.I am not sure why?Dorothy
: ----- Original Message -----
: From: "Paul Roberts" <anorack@xxxxxxxxxxxx>
: To: <jaws-uk@xxxxxxxxxxxxx>
: Sent: Friday, October 02, 2009 7:24 PM
: Subject: [jaws-uk] outlook and spam Email problem
:
:
: > Hi all,
: >
: > AS of 7:50 on Wednesday night, I have had a problem in outlook, with a
: > particular Email.
: >
: > Basically, this is a spam Email which ordinarily I could just delete
but
: > this one refuses to go and if I so much as focus on it and attempt to
: > delete
: > it, JAWS falls silent and won't resume until I have alt tabbed, by
which
: > time, I am unable to arrow down and read through the list of Emails in
my
: > inbox.
: >
: > When I then attempt to close outlook, I get a mesage and then have to
go
: > to
: > end tasks. I enter on this and I then get the error mesage report
which
: > gives you the option to send or don't send. Although I havbe selected
: > don't
: > send, I did send the report the other night, in the hope that I may
get
: > some
: > kind of response to my problem but as yet, I've heard nothing.
: >
: > At present, I have around 45 Emials in my inbox, 44 of which can be
: > opened,
: > read, deleted, moved and so on but this spam message refuses to go.
: >
: > I am naturally worried about what this Email might do.
: > It doesn't have an attachment to it and even if it did, I wouldn't
dream
: > of
: > opening it.
: >
: > I contacted my ISP and explained things to them but they told me to
: > contact
: > someone who could perhaps come round and have a look.
: >
: > I hope my Nephew will be able to come round tomorrow but in the
meantime,
: > I
: > have got in touch with the shop where I bought my PC from and the
person
: > there is going to contact someone on my behalf.
: >
: > I am using XP and the latest version of Outlook.
: >
: > If however others on this list have had a similar experience to me,
then
I
: > would be interested to know how you got on and whetehr or not you were
: > abel
: > to solve the problem.
: >
: > Any thoughts and suggestions as to what I can do would be
muchappreciated.
: >
: > Thanks
: >
: > Paul.
: >
: >
: > ** To leave the list, click on the immediately-following link:-
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: > ** If this link doesn't work then send a message to:
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: > ** and in the Subject line type
: > ** unsubscribe
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: > ** or send a message, to
: > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq
: >
:
:
:
--------------------------------------------------------------------------------
:
:
:
: No virus found in this incoming message.
: Checked by AVG - www.avg.com
: Version: 8.5.420 / Virus Database: 270.14.3/2409 - Release Date:
10/02/09
: 06:46:00
:
: ** To leave the list, click on the immediately-following link:-
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: ** If this link doesn't work then send a message to:
: ** jaws-uk-request@xxxxxxxxxxxxx
: ** and in the Subject line type
: ** unsubscribe
: ** For other list commands such as vacation mode, click on the
: ** immediately-following link:-
: ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq]
: ** or send a message, to
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:
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** unsubscribe
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