[jaws-uk] Re: outlook and spam Email problem
- From: "Frank Thompson" <frank.thompson@xxxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Fri, 2 Oct 2009 20:17:03 +0100
Hello Paul
i had a very similar problem with a spam email, i had to move it to another
folder and then delete it, it seems to happen now and again if it is a large
email.
regards frank
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Paul Roberts
Sent: 02 October 2009 19:24
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] outlook and spam Email problem
Hi all,
AS of 7:50 on Wednesday night, I have had a problem in outlook, wih a
particular Email.
Basically, this is a spam Email which ordinarily I could just delete but
this one refuses to go and if I so much as focus on it and attempt to delete
it, JAWS falls silent and won't resume until I have alt tabbed, by which
time, I am unable to arrow down and read through the list of Emails in my
inbox.
When I then attempt to close outlook, I get a mesage and then have to go to
end tasks. I enter on this and I then get the error mesage report which
gives you the option to send or don't send. Although I havbe selected don't
send, I did send the report the other night, in the hope that I may get some
kind of response to my problem but as yet, I've heard nothing.
At present, I have around 45 Emials in my inbox, 44 of which can be opened,
read, deleted, moved and so on but this spam message refuses to go.
I am naturally worried about what this Email might do.
It doesn't have an attachment to it and even if it did, I wouldn't dream of
opening it.
I contacted my ISP and explained things to them but they told me to contact
someone who could perhaps come round and have a look.
I hope my Nephew will be able to come round tomorrow but in the meantime, I
have got in touch with the shop where I bought my PC from and the person
there is going to contact someone on my behalf.
I am using XP and the latest version of Outlook.
If however others on this list have had a similar experience to me, then I
would be interested to know how you got on and whetehr or not you were abel
to solve the problem.
Any thoughts and suggestions as to what I can do would be muchappreciated.
Thanks
Paul.
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