[jaws-uk] Re: netbook advice needed please
- From: "Edward Green" <edward@xxxxxxxxxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Sat, 22 Sep 2012 01:35:47 +0100
Hi Paul,
I'm afraid I can't help you resolve the hardware problems you're
experiencing with your netbook, but I can tell you how you can get your JAWS
installs back.
Go to www.fsactivate.com
Choose the "Continue with product activation" button, then on the page that
loads, select the link that says request a reset of the number of
activations allowed for a registered user"
By the way, you don't have to worry about the Safely Remove Hardware thing
as it doesn't exist in Windows 7, you can just plug in and unplug USB
devices.
Hope that helps at least in part.
Ed
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Paul Roberts
Sent: 22 September 2012 01:26
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] netbook advice needed please
HI all,
Apologies for the cross-posting as some of you will see this mesage three
times but I feel it necessary to send to more than one list.
Back in March 2011, I decided to buy myself a netbook. The reason for this
was so that when I am away from home, I can stil access the internet and
maybe check my Emails, via my ISP's site.
Well,for the first few months or so, I was able to do just that, without too
much dificulty. however towards the end of 2011, I noticed I was having
dificulty in geting onto the internet.
In december, attempts to access the internet failed completely and I was
also getting seveal error mesages comeing up.
A couple of months later, I took it back to the store where I bought it from
and they sent it away to be looked at.
As far as I can remember, there was some kind of problem wiht the harddrive
of my Netbook.
Once I had got it back, all semed to be OK, at least for the next three
months or so.
In june, whilst away, I had more problems with it and once again couldn't
access the internet.
two weeks ago, I atempted to charge up my netbook but noticed that the unit
and plug wern't getting warm and so I took it back to where I bought it
from.
Today, I have once again gone back and this time, they have had a look at it
and later on, phoned me to say that there were a number of problems with it
and that the only way to solve them was to set it to the factory setting.
Whilst this will probably solve the main problems with my netbook, I have a
feeling I wil have to reinstall JAWS and the problem here is that as I
appear to have used up all tocans on the JAWS 12 disc, I am not now sure if
I can reinstal it again.
Another problem I have encountered is that whenever I have plugged in either
my dongle for accessing the internet or the portable CD player, I have been
unabel to remove either in safe mode as the insert key on my netbook doesn't
seem to work all the time.
Consequently this has meant me having to just remove the above which I
understand isn't the correct way of doing things.
It's possible that my actions may have caused the problems with my netbook.
Also, it seems that my netbook has put up sevearl error mesages up but JAWS
doesn't seem to have been abel to read them.
As a result of the above problems, I am feeling that I have not got the use
out of my netbook over the past few months.
On my netbook, I am using JAWS version 12 with windows 7.
If anyone could please give me any advice on how I can prevent such problems
occuring in the future, then please do get in touch.
Your help with this would be very much appreciated.
Thanks for reading.
Regards
Paul.
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