Hi Wendy It is possible that you have the Yahoo toolbar installed, I recommend that if you have it you should remove it by going to settings, control panel, add/remove programs and you should find it at the end of the list - remove it and all should be well. Hope this helps Pete ----- Original Message ----- From: Wendy Dundas To: jaws-uk@xxxxxxxxxxxxx Sent: Friday, April 01, 2005 4:27 PM Subject: [jaws-uk] Re: internet setting query Hi Moti Thanks for that. I think the problem is with BT Yahoo which seems to put pop up windows in the way of downloads. Do you have any idea how to get rid of this - I guess it just affects BT Yahool customers. Thanks a lot. Wendy ----- Original Message ----- From: Moti Azrad Musician & Piano-Tuner To: jaws-uk@xxxxxxxxxxxxx Sent: Friday, April 01, 2005 12:11 AM Subject: [jaws-uk] Re: internet setting query To enable your cookies: Go to Privacy tab in IE and tab to advance, spacebar on it and you'll see the checkboxes to enable your cookies. Moti ----- Original Message ----- From: Wendy Dundas To: jaws-uk@xxxxxxxxxxxxx Sent: Thursday, March 31, 2005 7:46 PM Subject: [jaws-uk] internet setting query Hi all I'm not sure if this is strictly a jaws query but am wondering if anyone can help. I'm trying to download Real1 Player and was firstly informed via the computer that a pop up window was blocked. I've now unblocked my pop ups and, on trying again, am still unable to download it as it's saying that my cookies need to be enabled. I've looked everywhere in options to try to do this but can't find an option that will do this. I'm also wondering if it could be somewhere in my security settings but am not sure where to look. Any ideas? Thanks a lot. Wendy Dundas