hello i reentered my product key as jaws says it was in demo mode , at first it seemed to solve the problem,with the help box , but my pc refused to boot again, after managing to get my laptop up and running , the box problem reoccurred. thanks for your help frank -----Original Message----- From: Tiddy Ogg Sent: Friday, June 14, 2013 10:19 AM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: help box If neither Esc nor alt-F4 will close it without also shutting Jaws, then try alt-tab which will at least let you carry on with what you were doing, having put your previous window to the fore. At least this will let you continue and you can worry about getting rid of it altogether later. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of frank Sent: 14 June 2013 09:54 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] help box hello after bringing up the help box, i can not close it without it asking me to quit jaws. on the tape of instructions it says just press escape , not sure what is going on. thanks for any help. frank ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq