Hi Francis, Just out of interest i tried the site you gave in your message at the beginning of this thread and I seem to be having the same problem you said you had. Could it be to do with active X controls? I seem to have problems with some sites that need you to have active x controls allowed, although I am not certain how to enable this, maybe someone else on the list could advise you. Just out of interest, what is your set-up, in other words what versions of Jaws, windows, and antivirus software are you running,and on what type of computer? I am running Jaws 7.10, Windows XP, and AVG professional Antivirus on an Acer laptop. Alexander Shannon ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq