[jaws-uk] Re: broadband
- From: "Robin Clayden" <r.clayden@xxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Tue, 1 Aug 2006 09:22:01 +0100
I used to think BT were the biggest and best and most reliable, but have
become very disillusioned with them recently with their latest campaign
about higher speed connections etc.
My conection in the last 3 to 4 months has been terrible, either a big
lag, or actual disconnection multiple times in an evening, and you win a
prize if you can actually get a human being to discuss your problem, and
if you do get that far, speak very slowly and concisely because they
will find it extremely difficult to understand your english...
I actually heard on radio this morning that BT's internet services were
only 10% of it's entire business, so in reality it's not BT as we know
it, that you're dealing with.
Best advice is indeed look at those ISP review websites. They give a
true picture of real users experience, rather than be sucked in to a
company's good advertising slant.
Good luck,
Robin.
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Graham Page
Sent: 31 July 2006 20:35
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: broadband
it's all about experience and finding out what a wide range of people
say=20
and going with that. As an example of this, see below, I wouldn't touch
BT=20
with your broadband let alone mine!!!!
I have done quite a lot of work with people using broadband from BT and=20
found that while indeed the connection is quite reliable, email seems
poor=20
particularly during the day. However, if 10 people says BT is great and
no=20
one else moans then it's just been my bad luck.
With the exception of AOL which uses a lot of non-standard software, the
issue is more about reliability of service, and the speed and cost of
the=20
connection rather than accessibility. If you are looking for a service
with=20
good support then take this into account. I wouldn't do it often but, if
support is important to you, give the support line a call and invent a=20
query. say you are having trouble with the sign up process for example.
Don't do it more than once though as the idea is to check out the
support=20
not hog their lines.
Also look on websites like
www.ispreview.co.uk
and
www.adslguide.org.uk
and check out forums on their to see what others are saying.
Regards
Graham
----- Original Message -----=20
From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Monday, July 31, 2006 7:35 PM
Subject: [jaws-uk] Re: broadband
Joe
Been using BT Broadband for almost two years now and not one problem in
all that time. Now that takes some beating.
Barbara
Email: barkingbabs@xxxxxxxxxxxxxxx
MSN: barkingbabs@xxxxxxxxxxxxxxx
Mobile: 07917710779
www.justgiving.com/cyder
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx]On Behalf Of Joe Bourke
Sent: 31 July 2006 18:32
To: -uk@xxxxxxxxxxxxx
Subject: [jaws-uk] broadband
hi folks,
at the present we are just dial up and are thinking of going broadband,
we are with ntl and we are unable to go with ntl for our broadband as
cable is not in our area.
can any one suggest a server that they are useing and is happy with,
has any one heard of freedom to surf and what do you think?
has any one got talk talk and what do they think of it, i heard that
their customer services is not good. best wishes
joe
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