I've sent my reply three times but for some reason it is not getting through. So lets see if it does when it is disguised as a new message! "Hi again Mandy, no you're looking in the wrong place! Press Alt to go to menu bar, right arrow once to Contacts, down arrow to open the Contacts pull down menu, Show Outlook Contacts is the sixth item on that menu. If you don't want to explore and want a quick way to there then press: Alt C, arrow down five times and then hit enter to check/uncheck the Show Outlook Contacts item. I use XP and as far as I know Skype on Vista has the same interface. I stand corrected though. Anyway, I hope the Show Outlook Contacts is what is causing you the problem in the first place and not something else!" *Fingers crossed!* Amro __________ Information from ESET Smart Security, version of virus signature database 5328 (20100731) __________ The message was checked by ESET Smart Security. http://www.eset.com