[jaws-uk] Re: Wireless Internet
- From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>
- To: <jaws-uk@xxxxxxxxxxxxx>
- Date: Mon, 29 May 2006 20:15:35 +0100
Hi Maggy
I was a bit dubious when you said I should ring the Belkin customer support
as my experience of technical support in the past has been of people who
know less than myself and do more harm than good! However, I was very
pleasantly surprised when I got through and they told me they would help me
set up. I was even more pleasantly surprised when it was smooth and simple
and the man at the other end of the phone gave clear understandable
instructions which worked! Thumbs up to Belkin for being as helpful as they
claim to be and thanks to Maggy for her advice. I am now wireless and quite
newly fangled!
Anyone with similar problems with a Belkin product, don't hessitate to phone
them. The best thing of all is that their tech support line is free, how
refreshing that they aren't using that line to squeeze even more cash out of
us.
Very, very impressed with Belkin (Could you tell)?
Barbara
Email: barkingbabs@xxxxxxxxxxxxxxx
MSN: barkingbabs@xxxxxxxxxxxxxxx
Mobile: 07917710779
www.justgiving.com/cyder
-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx]On Behalf Of MaggieMoore
Sent: 28 May 2006 19:41
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Wireless Internet
Hi Barbara,
Mine is a Belkin too and I got talked through the whole installation process
by their excellent telephone helpline. The number is 0800 223 55 460. Hope
they sort you out as quickly and efficiently as they did me.
Maggie
----- Original Message -----
From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Saturday, May 27, 2006 2:55 PM
Subject: [jaws-uk] Re: Wireless Internet
> Sorry, forgot all of that.
>
> I am using Windows XP Home Edition. JAWS 6.2. IE 6. The router is a Belkin
> (Sorry about the spelling) but I'm not sure of precise model, does that
> matter?
>
> Barbara
>
> Email: barkingbabs@xxxxxxxxxxxxxxx
> MSN: barkingbabs@xxxxxxxxxxxxxxx
> Mobile: 07917710779
> www.justgiving.com/cyder
>
> -----Original Message-----
> From: jaws-uk-bounce@xxxxxxxxxxxxx
> [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]On Behalf Of George Bell
> Sent: 27 May 2006 14:39
> To: jaws-uk@xxxxxxxxxxxxx
> Subject: [jaws-uk] Re: Wireless Internet
>
>
> Hi Barbara,
>
> It would be helpful to know the precise make and model of
> your wireless router. What operating system are you using
> also?
>
> George.
>
> -----Original Message-----
> From: jaws-uk-bounce@xxxxxxxxxxxxx
> [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Barbara
> Wilson
> Sent: 27 May 2006 14:05
> To: jaws-uk
> Subject: [jaws-uk] Wireless Internet
>
> Hi all
>
> I know this is not a JAWS question but I asked a similar one
> here a while back and got quite a bit of helpful advice.
> Perhaps anyone who can help could Email me off list?
>
> I have purchased a wireless router and after disconnecting
> my BT Voyager modem, have connected it to the PC and the
> phone line. However, whenever I try to connect to the
> internet I am being told that an internet connection could
> not be established. The instructions with the router are not
> very helpful and I understood that the thing was largely
> plug and play. So what am I doing wrong? Is there settings I
> need to change on the computer? When I go into internet
> settings from the Control Panel, it is still set to use the
> BT Voyager as the modem and I see nowhere to change this, is
> this the problem? Or should I have left the original modem
> in place?
>
> Would be grateful for any advice offered.
>
> Barbara
>
> Email: barkingbabs@xxxxxxxxxxxxxxx
> MSN: barkingbabs@xxxxxxxxxxxxxxx
> Mobile: 07917710779
> www.justgiving.com/cyder
>
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