Hi, I've had the same with Outlook Express and Windows Live Mail. I know no more than you though. Cheers Dave From: William Mutch Sent: Monday, December 10, 2007 7:42 PM To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Windows Mail Hi, I have been looking at windows mail and I find that I can't delete any messages. I keep getting the following message. "An unknown error has occurred" Has anyone had this with Windows Mail and if so do you know how I can correct this. Regards, William Mutch -------------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.16.17/1179 - Release Date: 09/12/2007 11:06