Hi having just updated to the latest build of JAWS 11, it seems to me there should be a bit of a change of priority. I am sure the Research It facility is nice to have, but I think it's about time we had proper support for Windows Live Mail. The reading of messages has become really erratic with this latest update. Surely the ability to use without hassle an email client which many are likely to use is a much more important feature than the frill that is Research It. Iain