Hi Robin, Filter keys is a group of settings for helping people who have difficulty using the keyboard, and one of these settings has the effect that if you briefly press a key it has no effect, and by default you get these clicks which you're hearing. To switch filter keys off, you'll probably be able to use a keyboard shortcut: press the right hand shift key down for about eight seconds of so until you hear a sound effect. If this doesn't work, open the ease of access centre (windows key+u), tab to the make the keyboard easier link and open it, then tab to the turn on filter keys check box, and press spacebar to uncheck it. David. original message: Hi, Windows 7, jfw11 Following on from my message the other day, new Toshiba l450-188 laptop arrived but I had to get sighted asistance, narrator wouldn't load. Anyway, I have JFW11 on now but I can't get navigating around the machine without having to hold down every key for a short moment, then I hear a soft click then jaws announces what's nex. For example, press tab key and you hear a soft click, nothing happens, press tab key and hold it down until it clicks a second time, and jaws blurts out TAB. Even in lists or arrowing round the desktop icons, I have to hold the arrow key down until it clicks a second time, then it will move in the direction I wwant. Any ideas anyone? I have now sinceupdated jfw to the latest version released there earlier this month, still the same. Sounds like a system thing, but I just can't work this one out. Regards, Robin Clayden, Secretary Scottish Blind Golf Society ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq