[jaws-uk] Re: Wiltshire Farm Foods website

  • From: "David Russell" <david.russell8@xxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Sun, 23 Sep 2007 18:19:30 +0100

I looked at the site a few days ago and found it easy to find my way around.
I sent for a brochure, and later noticed that a cd version was available, so
may send for that as well.  The descriptions sound fine and informative, and
I will probably be placing an order.  The one thing I could not find was the
amount you have to spend as a minimum requirement, but that may well become
more clear as and when I do my ordering.  I have the latest version of jaws,
so it will be interesting to see whether I can place items in my basket, or
whether I will experience the problems Wendy has had.

I probably should not comment further until I have ordered, but I do not
really think a dedicated site for the visually impaired is the way to go.
If Tesco is anything to go by, it rarely gets updated and has only a small
percentage of the offers available to others, but Tesco have now rectified
this.

I think the mp3 files is a good idea, and must congratulate Matthew on
trying to solve the problems we are having.  That alone will probably
persuade me to order.  Just one question though, is there any way a blind
person can identify the meal once it is taken out of the freezer?  This is
probably too much to ask, but some way of knowing beef from pork or a main
meal from a dessert might save a lot of disappointment.  Not sure how this
could be done, but I am throwing it in for discussion.

David

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx]On Behalf Of amie.slavin
Sent: 21 September 2007 20:07
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Wiltshire Farm Foods website


How wonderful and unusual to find a business so interested in improving
access.  If I ever want to buy food in this way wiltshirefarmfoods will be
at the top of my list.  Thank you for taking your vi customers seriously.
Best regards
Amie

----- Original Message -----
From: "Matthew Curry" <Matthew.Curry@xxxxxxxxxxxxx>
To: <jaws-uk@xxxxxxxxxxxxx>
Sent: Friday, September 21, 2007 5:39 PM
Subject: [jaws-uk] Wiltshire Farm Foods website


> Hello All,
>
> I thought it would be easier for me to directly subscribe to the JAWS-UK
> list!
>
> I've been tackling JAWS over the last couple of days, trying to find out
> where wiltshirefarmfoods.com is falling over with it. With my first
> attempt I was ready to through my laptop out the window but I think I am
> getting the hang of it now!
>
> I've got a couple of questions:
>
> 1) When trying to use the site, it has become extraordinarily cumbersome.
> This is because of all the extra work we've done with our marketing
> agency, who insist on having lots of keywords and descriptions and text
> throughout the site. I was thinking, would it be a much better idea for us
> to develop a specific VI website?  I often think that it's quite rude to
> have "an accessible version", which in my mind implies that you're not
> getting the full opportunity of the main site. What do you guys think?
> Having a VI website would allow us to concentrate on making it purely
> about ordering, so you'll get product headers, product descriptions and
> prices, and a checkout process, without all the marketing fluff.
>
> 2) We've recently made live a Quick Order page, so customers can just type
> in product codes and quantities, then checkout. However, this requires an
> encyclopaedic knowledge of our product range! I'm planning this weekend to
> personally record the our product listings, then split the recording into
> several MP3's by meal type, like, beef.mp3, chicken.mp3, new products.mp3
> and most popular.mp3 . Would this be of interest? I am imagining you could
> use the quickorder function whilst having the MP3's playing in the
> background in itunes or similar?
>
> Anyway, I hope you can point me in the right direction as to what I should
> be doing.
>
> Look forward to hearing from you,
>
> Matthew Curry
> Wiltshire Farm Foods
> E: Matthew.Curry@xxxxxxxxxxxxx
> T: 01225 756062
> apetito Limited
> Canal Road
> Trowbridge
> Wiltshire
> BA14 8RJ
>
>
> For delicious meals to your door, click
>
WiltshireFarmFoods.com -----------------------------------------------------
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