Matthew One thing I would suggest is that a lot of sites have a text only link which gets rid of all the graphics and might be easier to get around. I don't know how they do that, but you're the web expert! I don't think your site is too cumbersome. If you want to see some really big sites with JAWS try bbc.co.uk or amazon.co.uk. Even so, with quick keys many of us can still get around them with not too much problem. I don't know about a separate accessible site. The only one I know is Tesco, and when they started developing it there was a problem in that the accessible site didn't show all the special offers, etc, so we did feel discriminated against. However, that is not now the case, so Tesco did listen in the end. I am pleased that you see the possible criticism which might be directed to a separate site. I don't think there is really too much marketing fluff, as you call it. It is important that everyone who visits knows all about your company, what you provide, how to order, etc. There do seem to be too many headings. At least, that is how they are labelled in the text. A heading for each meal is fine, and for the dietary information, but I don't think it needs to say "heading" as many times as it does. I would assume everything is really links, so they should say "link". One thing I would ask you to avoid at all costs is Macromedia Flash, as this can cause real problems with screenreaders. Flash movies refresh pages too often, and that makes the cursor jump around so that we lose our place. Can you get rid of Ajax? As I have said in a message off list, many of us have earlier versions of JAWS which will probably not support this. I think you are finding out how difficult it can be for us to access the web, and I am sure many of us will sympathise with your urge to throw the computer out of the window, as it has happened to many of us. Screenreaders take quite a while to learn thoroughly, and it is great that you are willing to have a go. I think your MP3 idea is good, as it will certainly help with quick ordering. I was also wondering whether you could somehow put your catalogue in numerical order. Some people might like to approach quick ordering in that sort of methodical way. I do hope other members will let you have their views. We often complain about problems with websites, and your willingness to help is something which doesn't often happen. Many thanks and besst wishes. Wendy -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Matthew Curry Sent: 21 September 2007 17:39 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Wiltshire Farm Foods website Hello All, I thought it would be easier for me to directly subscribe to the JAWS-UK list! I've been tackling JAWS over the last couple of days, trying to find out where wiltshirefarmfoods.com is falling over with it. With my first attempt I was ready to through my laptop out the window but I think I am getting the hang of it now! I've got a couple of questions: 1) When trying to use the site, it has become extraordinarily cumbersome. This is because of all the extra work we've done with our marketing agency, who insist on having lots of keywords and descriptions and text throughout the site. I was thinking, would it be a much better idea for us to develop a specific VI website? I often think that it's quite rude to have "an accessible version", which in my mind implies that you're not getting the full opportunity of the main site. What do you guys think? Having a VI website would allow us to concentrate on making it purely about ordering, so you'll get product headers, product descriptions and prices, and a checkout process, without all the marketing fluff. 2) We've recently made live a Quick Order page, so customers can just type in product codes and quantities, then checkout. However, this requires an encyclopaedic knowledge of our product range! I'm planning this weekend to personally record the our product listings, then split the recording into several MP3's by meal type, like, beef.mp3, chicken.mp3, new products.mp3 and most popular.mp3 . Would this be of interest? I am imagining you could use the quickorder function whilst having the MP3's playing in the background in itunes or similar? Anyway, I hope you can point me in the right direction as to what I should be doing. Look forward to hearing from you, Matthew Curry Wiltshire Farm Foods E: Matthew.Curry@xxxxxxxxxxxxx T: 01225 756062 apetito Limited Canal Road Trowbridge Wiltshire BA14 8RJ For delicious meals to your door, click WiltshireFarmFoods.com -------------------------------------------------------- The contents of this email (and any attachments):- 1. are confidential, may be legally privileged and are intended for the addressee only- if you are not the addressee, do not use, forward or copy them in any way, please tell the sender and delete from your system immediately; 2. come from its author and may not necessarily reflect the opinions of apetito ltd or any other group company; and 3. are believed to be free of any virus or defect which may affect your system, but no liability is accepted by apetito ltd or any other group company in respect of any loss or damage arising from such virus or defect. 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