[jaws-uk] Re: Web site security

  • From: "Kevin Morris" <drewdog101@xxxxxxxxx>
  • To: jaws-uk@xxxxxxxxxxxxx
  • Date: Sun, 15 Jun 2008 10:50:15 +0100

Ken,

I remember reading about a website which enables screen reader users
to interpret and copy captchas. I think that this was mentioned in
either "Access IT" or "Commpute IT", both magazines being published by
RNIB. Perhaps someone else on List can provide you with the web site's
address.

The audio alternatives are, in my experience very difficult to
interpret and with Yahoo the e-mail contact form which is provided for
blind people to contact Yahoo in order to register so as to avoid
being inconvenienced by captcha, actually relies on captcha and I was
unable to submit the form as a consequence which is absolutely crazy!
In the end I contacted them by telephone and now I'm registered with
the company as blind and don't have to deal with captcha!

Companies based in the UK who use this technology would be covered by
the Disability Discrimination Act which lays down that goods and
services must be accessible to people with disabilities. If the
company refuses to deal with concerns regarding captcha thereby making
it unreasonably difficult for you to use their services, I would have
thought that you would have a case under the DDA.

Regards,
Kevin


On 14/06/2008, Tiddy Ogg <oggy@xxxxxxxxxxxxxx> wrote:
> Ken, it is called Captcha.  The idea is to make the image impossible for
> spam robots to decipher... but they do exactly what screen readers do,
> so it shuts us out too.
> Some sites have an audio version - but this is often totally at
> different volume from what you need for Jaws.  Others have a phone
> number to call... which is probably not answered, or an e-mail contact
> which is never replied too.
> This is an on-going saga, and no sensible solution has, as far as I
> know, yet been found.
>
>
> -----Original Message-----
> From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx]
> On Behalf Of Ken Reid
> Sent: 14 June 2008 20:35
> To: Jaws Users
> Subject: [jaws-uk] Web site security
>
>
> All,
>
> I am increasingly coming across the web security system of displaying a
> code in an image, and asking the user to re-enter it.
>
> As far as I can tell, this is a closed book as far as Jaws is concerned,
> as it does not read the image, so we cannot enter the code.
>
> Has anyone found a way of overcoming this, so called, security system?
>
> I struggle to see the security element, as you should just copy what is
> on the screen in front of you - who does that bar - apart from the blind
> of course.  It is more like a built in discrimination system than a
> security system.  (Sorry, rant over).
>
> Look forward to any help out there.
>
> Ken
>
>
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