Hi George. I can't think of anything which has been added to the machine. ----- Original Message ----- From: George Bell To: jaws-uk@xxxxxxxxxxxxx Sent: Friday, October 03, 2008 9:46 AM Subject: [jaws-uk] Re: Vista. Hi Sue, Regarding your first question. The usual reasons for JAWS loosing its activation is because either some hardware was added, or some special utility software which messes about with the system or disk drives. I've seen this kid of thing happen with 3rd party disk defragmentation software. Can you think of anything, other than perhaps a printer, which might have been connected to the system. Perhaps even something like a PCMCIA sound card. George. From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Sue Morgan Sent: 02 October 2008 20:19 To: Jaws Subject: [jaws-uk] Vista. Hi. I've bought a new laptop which runs Vista. I put my version of Jaws on the machine last week which is version 9. I typed in the authorisation code and the license was accepted. A week later, I was asked to start the Jaws activation again which I did as Jaws was currently running in 40 minute demo mode. The activation again was successful, but I'm wondering why I had to activate Jaws again when it's been running for a week without any problem. I'm also wondering how to read my list of contacts in Windows Mail. I open up the list of contacts with control, shift C, but Jaws reads the first contact name and nothing after that. One last question I have is when shutting the machine down, I press U for shut down then I have to cursor to the option I want to select, whether it be shutdown, restart etc. Nothing happens when I press U for shutdown as I used to on the machine I had with XP. Sorry if I'm asking too many questions as I know very little about Vista. Sue. E-mail sue@xxxxxxxxxxxxxxxxxx Windows Live Messenger sue@xxxxxxxxxxxxxxxxxx Skype suemorgan1006 Mobile 07968825286