HI Andrew: had exactly the same problem, and didn't realise it until I got refused activation. the UK end of things was closed for the weekend, but fortunately, a quick call to America got me up and running with a key reset. I did exactly what you did, and the same thing happened to me, so you're not alone in this one. Hope to hear from you soon. from Martin. Please email me at: m.wilsher@xxxxxxxxxxxxxxx thanks. if you're interested in discussing everything soft toy animal related, please visit my group at: http://groups.msn.com/thesofttoyanimalcollectorsgroup please visit my website: www.btinternet.com/~m.wilsher ----- Original Message ----- From: Andrew Hodgson To: jaws-uk@xxxxxxxxxxxxx Sent: Sunday, August 21, 2005 11:20 PM Subject: [jaws-uk] Very annoying: JFW activation woes Hi all, Just reformatted machine (installed since December on this box, and only used one activation request to register JFW). Anyway, come to register this afternoon, only the activate over the Internet would not work - just continued to hang on the point of contacting the server. I take it it contacts the server on port 80 right? Anyway went to do it on www.fsactivate.com, and luckily got it working, however, I now only have one activation left!!! I have put in for a reset, but due to the system equipment being exactly the same, why is this deplenishing the activations like this? Thanks. Andrew.