[jaws-uk] Re: Updating Jaws

  • From: "Jamie Cuthbertson" <jamie.cuthbertson@xxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Tue, 7 Jul 2015 20:54:16 +0100

Hi Danny,

When you say you've tried using Alt+N to look for notifications, are you
meaning when looking for the User Account Control dialogue?? If so, you
probably want to try Aklt+Tab instead as it comes up in a totally different
dialogue box. If that doesn't work, also try minimising all the windows with
Windows+M before then using the Alt+Tab and hopefully you'll get to the correct
dialogue box where you can say "Yes" to allowing the changes to be made.

If you are getting to this dialogue box OK, just ignore the above.

Jamie

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On
Behalf Of Danny Miles
Sent: 07 July 2015 20:05
To: jaws-uk
Subject: [jaws-uk] Updating Jaws

Hi. I'm writing on behalf of a friend who's having a problem with
updating Jaws. They currently have Jaws 15.0.4203 and Windows 8.
Whenever they run Jaws it advises that updates are available but, when
they use Alt +H and arrow up to Check for Updates and press enter,
they're asked whether they want to allow the programme to make changes
and say yes and the computer reverts straight back to the usual Jaws
screen. We've tried pressing Alt +N and can't see any notifications
so wonder what's going on. My suspicion is that this is the last
version of Jaws 15 before Jaws 16 came out and that this means updates
can't be performed ... would this be correct?

Many thanks in advance for any assistance or advice.

Danny



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Danny Miles
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