[jaws-uk] Re: Tesco Website

  • From: "Joan Muir" <wjmuir.twadugs@xxxxxxxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Tue, 19 Aug 2014 15:02:13 +0100

Thanks very much, Graham. I had checked to show screenreader a few years ago 
but it must have been altered because I found I had to do it again. This should 
help enormously. Just goes to show I was careless and shouldn't have assumed 
that things would stay the same.

Best wishes,

Joan.

-----Original Message-----
From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On 
Behalf Of Graham Page
Sent: 18 August 2014 14:33
To: jaws-uk@xxxxxxxxxxxxx
Subject: [jaws-uk] Re: Tesco Website

Hello Joan.
I know there was a discussion of this some time ago on the BCAB list and if you 
go to your account settings on the tesco website there is a check box to check 
if u are using a screen reader.
This is sloppy design as the web page should be accessible anyway.
I am not at my computer Tesco, so I can't be more specific.
Regards
Graham 

Sent from my iPhone

> On 18 Aug 2014, at 14:07, "Joan Muir" <wjmuir.twadugs@xxxxxxxxxxxxxx> wrote:
> 
> Hello Folks.
> 
> 
> I haven’t used the Tesco website for about two years but yesterday 
> decided to order groceries from it.
> 
> 
> 
> I used to have no problems at all but yesterday my task was a nightmare.
> Couldn’t find anything to read in several boxes and ended up ordering 
> 21 items instead of 2, etc. I had to empty the basket and start again 
> when I found I’d ordered goods to the value of £200! Also, every time 
> I did put any item in the basket I couldn’t get back to the point I’d 
> been at. I finally did manage the thing but it took me hours where it 
> normally would have been done in 30 minutes.
> 
> 
> 
> Please can you tell me if there’s anything I can do to improve matters 
> if I have the courage to do it again.
> 
> 
> 
> Best wishes,
> 
> 
> 
> Joan.
> 
> 
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