Thanks very much, Graham. I had checked to show screenreader a few years ago but it must have been altered because I found I had to do it again. This should help enormously. Just goes to show I was careless and shouldn't have assumed that things would stay the same. Best wishes, Joan. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Graham Page Sent: 18 August 2014 14:33 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Tesco Website Hello Joan. I know there was a discussion of this some time ago on the BCAB list and if you go to your account settings on the tesco website there is a check box to check if u are using a screen reader. This is sloppy design as the web page should be accessible anyway. I am not at my computer Tesco, so I can't be more specific. Regards Graham Sent from my iPhone > On 18 Aug 2014, at 14:07, "Joan Muir" <wjmuir.twadugs@xxxxxxxxxxxxxx> wrote: > > Hello Folks. > > > I haven’t used the Tesco website for about two years but yesterday > decided to order groceries from it. > > > > I used to have no problems at all but yesterday my task was a nightmare. > Couldn’t find anything to read in several boxes and ended up ordering > 21 items instead of 2, etc. I had to empty the basket and start again > when I found I’d ordered goods to the value of £200! Also, every time > I did put any item in the basket I couldn’t get back to the point I’d > been at. I finally did manage the thing but it took me hours where it > normally would have been done in 30 minutes. > > > > Please can you tell me if there’s anything I can do to improve matters > if I have the courage to do it again. > > > > Best wishes, > > > > Joan. > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** jaws-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** jaws-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:jaws-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** jaws-uk-request@xxxxxxxxxxxxx with the Subject:- faq