Hi Jaws 7.1, Windows 2K, I think there is a problem with my machine because shortly after boot up I get a message saying I have unplugged my CD drive and I should use a 'Safely remove hardware' wizard as doing this could cause problems. I haven't touched my CD drive as it is not a removeable device. Anyway that is the background and shortly afterwards I get the following message: JAWS Error [6]: Feature is not licensed to run on this machine. I press OK and Jaws continues but if I do an Insert j and check the Jaws serial number, it is now set to 801 and is in 40 minute demo mode. I have checked and I know that my own serial number was in place prior to the above message being displayed. The odd thing is, that if I then unload Jaws and reload it, my own serial number is restored and I carry on without any further problems Can anyone offer an explanation of this behaviour? Cheers Chris C . Chris Mullins Analyst/Programmer Management Systems Experian | Landmark House 1 | Experian Way | Nottingham | NG80 1ZZ T: +44 (0) 115 82 86469 chris.mullins@xxxxxxxxxxxxxxx This e-mail has come from Experian, the only business to have been twice named the UK's 'Business of the Year’ =================================================================================== Information in this e-mail and any attachments is confidential, and may not be copied or used by anyone other than the addressee, nor disclosed to any third party without our permission. There is no intention to create any legally binding contract or other binding commitment through the use of this electronic communication unless it is issued in accordance with the Experian Limited standard terms and conditions of purchase or other express written agreement between Experian Limited and the recipient. Although Experian has taken reasonable steps to ensure that this communication and any attachments are free from computer virus, you are advised to take your own steps to ensure that they are actually virus free. Companies Act information: Registered name: Experian Limited Registered office: Talbot House, Talbot Street, Nottingham NG80 1TH Place of registration: England and Wales Registered number: 653331