[jaws-uk] Re: Spam E mails

  • From: "Robin Clayden" <r.clayden@xxxxxxxxx>
  • To: <jaws-uk@xxxxxxxxxxxxx>
  • Date: Tue, 8 Apr 2008 15:40:11 +0100

Hi,
 
Just to follow up what Pete has said, you should try and take a look at
how your filters are set, they may be set at such a high level that they
are catching more junk than they need to. Um, or they are wrongly
identifying legitimate stuff as spam.
 
From memory, just click on spam guard and it's either settings, or edit
settings. It takes you through one or two options related to messages
containing images and stuff like that. You can kind of tailor it a bit
to suit your needs.
 
hth.
 
Robin.

        -----Original Message-----
        From: jaws-uk-bounce@xxxxxxxxxxxxx
[mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Peter Hallam
        Sent: 08 April 2008 15:36
        To: jaws-uk@xxxxxxxxxxxxx
        Subject: [jaws-uk] Re: Spam E mails
        
        
        Hi Jonny,
         
        Glad you got it sorted, Spamguard is programmed to filter out
message with certain words in the subject line, but if you mark a
message as not spam, future messages from that sender should not be
caught in the filter, but I would advise you to keep checking the bulk
folder over the next week or two and mark anything legitimate as not
spam, and you will find that eventually Spamguard will get your
instructions.
         
        Regards,
         
        Pete H.
         
         

                ----- Original Message ----- 
                From: Johny Cassidy <mailto:johnycassidy@xxxxxxxxxxxxxx>

                To: jaws-uk@xxxxxxxxxxxxx 
                Sent: Tuesday, April 08, 2008 3:26 PM
                Subject: [jaws-uk] Re: Spam E mails

                Cheers Peter
                 
                Got it all sorted out now.  I've no idea why some E
mails that weren't spam yesterday are today.  I had no idea of the
messages I was missing.  There was loads in that bulk folder that
shouldn't have been filtered.  It's like the postman deciding what you
can and can't have.
                 
                Anyway, thanks for the advice.
                 
                Johny

                        ----- Original Message ----- 
                        From: Peter Hallam
<mailto:peter.hallam@xxxxxxxxxxxxxx>  
                        To: jaws-uk@xxxxxxxxxxxxx 
                        Sent: Tuesday, April 08, 2008 2:33 PM
                        Subject: [jaws-uk] Re: Spam E mails

                        Johny,
                         
                        BT Yahoo uses a filtering program called
Spamguard and if you have it switched on it will send any mail it
considers spam to your bulk folder.
                         
                        Sign into BT Yahoo with your user name, which is
your email address, and password, then go to "mail" and there you should
find 5 folders, one of which is bulk, the number of messages in each
folder is shown against the folder's name, and there is an "empty" link
below it which, if activated, will empty the folder.  To examine the
contents of any folder press enter on its name and you will be taken to
the first page, each page contains 25 messages.  You can read an email
by pressing enter on the subject line, and you will find a series of
buttons above and below the message which include "not spam" and if you
press enter on this button the message should move to your inbox.
                         
                        Hope this helps,
                         
                        Pete H.
                         
                         

                                ----- Original Message ----- 
                                From: Johny Cassidy
<mailto:johnycassidy@xxxxxxxxxxxxxx>  
                                To: jaws-uk@xxxxxxxxxxxxx 
                                Sent: Tuesday, April 08, 2008 12:40 PM
                                Subject: [jaws-uk] Spam E mails
                                
                                
                                Hi there
                                 
                                Anyone know how to get to messages that
have been spam filtered?  I'm using BT as my ISP, and they use Yahoo as
their E mail server by default.  I think messages are being
automatically put into a spam folder, but I don't know how to get there.
Any clues?
                                 
                                Johny


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