Hi, Just to follow up what Pete has said, you should try and take a look at how your filters are set, they may be set at such a high level that they are catching more junk than they need to. Um, or they are wrongly identifying legitimate stuff as spam. From memory, just click on spam guard and it's either settings, or edit settings. It takes you through one or two options related to messages containing images and stuff like that. You can kind of tailor it a bit to suit your needs. hth. Robin. -----Original Message----- From: jaws-uk-bounce@xxxxxxxxxxxxx [mailto:jaws-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Peter Hallam Sent: 08 April 2008 15:36 To: jaws-uk@xxxxxxxxxxxxx Subject: [jaws-uk] Re: Spam E mails Hi Jonny, Glad you got it sorted, Spamguard is programmed to filter out message with certain words in the subject line, but if you mark a message as not spam, future messages from that sender should not be caught in the filter, but I would advise you to keep checking the bulk folder over the next week or two and mark anything legitimate as not spam, and you will find that eventually Spamguard will get your instructions. Regards, Pete H. ----- Original Message ----- From: Johny Cassidy <mailto:johnycassidy@xxxxxxxxxxxxxx> To: jaws-uk@xxxxxxxxxxxxx Sent: Tuesday, April 08, 2008 3:26 PM Subject: [jaws-uk] Re: Spam E mails Cheers Peter Got it all sorted out now. I've no idea why some E mails that weren't spam yesterday are today. I had no idea of the messages I was missing. There was loads in that bulk folder that shouldn't have been filtered. It's like the postman deciding what you can and can't have. Anyway, thanks for the advice. Johny ----- Original Message ----- From: Peter Hallam <mailto:peter.hallam@xxxxxxxxxxxxxx> To: jaws-uk@xxxxxxxxxxxxx Sent: Tuesday, April 08, 2008 2:33 PM Subject: [jaws-uk] Re: Spam E mails Johny, BT Yahoo uses a filtering program called Spamguard and if you have it switched on it will send any mail it considers spam to your bulk folder. Sign into BT Yahoo with your user name, which is your email address, and password, then go to "mail" and there you should find 5 folders, one of which is bulk, the number of messages in each folder is shown against the folder's name, and there is an "empty" link below it which, if activated, will empty the folder. To examine the contents of any folder press enter on its name and you will be taken to the first page, each page contains 25 messages. You can read an email by pressing enter on the subject line, and you will find a series of buttons above and below the message which include "not spam" and if you press enter on this button the message should move to your inbox. Hope this helps, Pete H. ----- Original Message ----- From: Johny Cassidy <mailto:johnycassidy@xxxxxxxxxxxxxx> To: jaws-uk@xxxxxxxxxxxxx Sent: Tuesday, April 08, 2008 12:40 PM Subject: [jaws-uk] Spam E mails Hi there Anyone know how to get to messages that have been spam filtered? I'm using BT as my ISP, and they use Yahoo as their E mail server by default. I think messages are being automatically put into a spam folder, but I don't know how to get there. Any clues? Johny -------------------------------------------------------------------- Edinburgh College of Art is a charity registered in Scotland. Scottish Charity Number : SC009201